CGC Help Center

For answers to frequently asked questions about CGC membership, submissions, grading and more, scroll below. To contact CGC Customer Service, click here.

Help Topics

Other Grading Topics

Does CGC Trading Cards offer pedigrees?

Yes, a pedigree can be added to a CGC Trading Cards' certification label to indicate a card's past or present ownership. To pedigree a card to a previous owner, that collector or collection must be considered to be significant by CGC Trading Cards and sufficient documentation must be provided to confirm the requested pedigree. You can also pedigree a card to yourself, typically without providing any documentation. CGC reserves the right to reject any pedigree. The fee for a pedigree is $5 per card.

What if I have a trading card that hasn't been released yet?

Occasionally, cards are inadvertently released before intended. For example, many people reported finding 2021 French Pokémon McDonald's promo cards in their Vivid Voltage Build and Battle Boxes, which were released in November of 2020. These cards, if delivered to CGC at least 30 days before the initial release date, are eligible for the "Inadvertent Early Release" designation on the label.

What is CGC Trading Cards' CrossOver service?

With CGC Trading Cards' CrossOver service, a card in a PSA or Beckett holder is evaluated for CGC Trading Cards certification. The card will be removed from its holder and encapsulated by CGC Trading Cards only if CGC Trading Cards determines that the card will receive a CGC grade that is the same or higher than the grade assigned by the other grading service. If the card does not cross, the full grading fee will still apply.

If the card has been assigned sub-grades by the other grading service, it will be removed from its holder and encapsulated by CGC Trading Cards only if all of the sub-grades will be the same or higher with CGC Trading Cards.

If you would like your PSA or Beckett-holdered card certified by CGC Trading Cards even if CGC Trading Cards even if CGC Trading Cards determines that it will receive a lower grade, specify CROSS AT ANY GRADE.

If I send a signed card for CrossOver service, will the signature be recognized?

If a card submitted for CrossOver has a signature that was not witnessed by CGC Trading Cards, the card will be encapsulated with the green Qualified Label. The comment will generally be Unwitnessed Signature on the label. We will make no determination of authenticity of the signature.

What is CGC Trading Cards' ReHolder service?

With the ReHolder service, a card in a CGC Trading Cards holder is encapsulated in a new CGC Trading Cards holder. The grade assigned to the card will not change. To qualify, the card must still be encapsulated in its original CGC Trading cards holder.

Still not finding an answer? Contact CGC Customer Service at 1.877.NM.COMIC, 941 360 3991 or