CGC Help Center

For answers to frequently asked questions about CGC membership, submissions, grading and more, scroll below. To contact CGC Customer Service, click here.

Help Topics

General FAQs

Is certification by CGC Trading Cards guaranteed?

Yes, CGC-certified trading cards are backed by the comprehensive CGC Guarantee of authenticity and grade, which provides collectors with greater security and confidence.

Read the CGC Guarantee >

Are trading cards eligible for the CGC Signature Series?

Trading cards are not currently eligible for the CGC Signature Series. However, we plan to incorporate our highly acclaimed CGC Signature Series in the near future - stay tuned!

How do I figure out the value of my cards?

Good resources for determining the value of your cards are completed eBay auctions and the posted prices of large trading card dealers. CGC Trading Cards needs a declared value to insure the cards at its facility. CGC Trading Cards does not assign values to any cards.

How long does CGC Trading Cards certification take?

The length of time it takes to get trading cards certified depends on the grading tier you select when the cards are submitted. To see current turnaround times for each grading tier, click here.

How do I contact CGC Trading Cards?

CGC Trading Cards can be contacted by mail, telephone or email.

CGC Trading Cards
PO Box 4701
Sarasota, FL 34230

1-877-662-6642
1-941-360-3991

Service@CGCcards.com


Still not finding an answer? Contact CGC Customer Service at 1.877.NM.COMIC, 941 360 3991 or service@CGCcomics.com.