UnboxingTreasures

Will CGC allow Elite members to drop off books again at this time? i saw in the TCG card forums that elite members are afforded this opportunity but wanted to make sure it applies for comic book submissions as well.

There will actually be a UNO set coming out that is worth of grading by CGC. The Mattel Creations VeeFriends UNO Card Game.

Got my second order in today to match my first piece! Sitting on a crate in the garage until I can get some help moving it into the house :-)

Amazing pieces!

I was disappointed with the show. Even the brilliant Mark Hamill, I felt, was not a good match for Skeletor. That might be because we were all so spoiled with Alan Oppenheimer's brilliance.

Lena Headey was the best part about the show, in my opinion. 

I'm definitely not looking forward to Part 2, but I'm sure I'll watch and pray they turn this thing around -- because this is not the MOTU I loved as a child.

4 hours ago, mycomicshop said:

Hi @NamesJay, sorry to hear about the trouble you had. I looked into it and think I see what happened.

Looks like your previous order that caused the block was March 2017 for 39 copies of the same issue (multiple copies of a bunch of variants). I'm guessing this is the order where you had returns, though I don't have any notes about how many items were returned or further details about that. I don't know if this was the first order with returns or if you had returns on that account previously.

When we get returns, if the quantity of the return is small and/or the person processing the return on our end agrees with the reason for the return (we overgraded or made some other mistake), the returned inventory is regraded or corrected as needed and refiled, and the appropriate refund is issued, and there's no judgment of the buyer for returning. If the quantity of returns is high relative to how much was ordered, and if in our opinion many of the returned items were correctly graded (eg we wouldn't necessarily change the grade if refiling them), then they'll sometimes be given to Buddy, the company owner, to review the grades to give a final determination if he thinks they were fairly graded to our standards.

Usually, when we get somebody returning a larger number of books that results in this kind of review, the comics in question are all modern era books under $10 that we've graded NM on the "letter grade" scale (NM, VF, FN, etc) rather than books that we graded on the 10 point scale (NM+ 9.6, NM 9.4, NM- 9.2, etc). A letter graded NM from us does not mean the comic is guaranteed to get a CGC 9.4. A letter graded NM book from us could encompass anything on the ten point scale from NM- 9.2 up to NM/M 9.8, perhaps occasionally a rare 9.0 VF/NM. We sometimes get customers returning letter graded NM books because what they want are NM+ 9.6 or NM/M 9.8 candidates for slabbing. We can't accommodate people fishing for only 9.6 and 9.8 range books from among our letter graded NM inventory.

If Buddy reviews the returns and determines that many of the items were fairly graded to our standards and the customer expectations are too high, then we may choose to limit that customer's account. In the past, the main option for this was blocking the account from ordering.

Within the past few years we've added other, softer options than blocking the account. One option is informing the customer that all future orders are on a non-returnable basis due to disagreement about grading expectations. Another is to mark the account so that it can only order slabbed comics. And of course in some cases it's appropriate just to warn the buyer that their grading expectations are higher than we can provide, without blocking them. Blocking should be more of a last resort for people that are fraudulent, particularly rude or hostile, or have proven to be completely unreasonable or a big timesink to deal with for whatever reason.

We also have some new faces in our customer service department that I think are doing a better job at handling these kinds of situations. A former employee who wasn't great at de-escalating disagreements and was too quick to block an account doesn't work for us any more, and I think our CS department is stronger because of that.

I'm taking this discussion as an opportunity for me to remind our current CS team that where appropriate we want to reach for those softer, intermediate options (warning, non-returnable status, or slabs-only purchasing) rather than completely blocking an account. I've updated Jay's account with notes, unblocked the account, and am PMing Jay to follow up.

Best,
Conan

Thank you very much for the reply and I've responded personally to the message in my inbox!

I was going through some older orders and noticed that an order I placed in late February had not yet been shipped.

I reached out to customer service today and the representative told me that "The owner no longer wants to do business with you."

I asked why and she said that was all the information she had and then proceeded to hang up on me.

Wow... great customer service.

I ordered several books years ago and returned several because they were over graded -- way too many spine ticks acceptable for modern books in NM or NM- condition. I can only assume that's the reason I'm banned.

It's unfortunate - I liked their site and they had a great selection of books. I feel like I've been "Soup Nazi'd"

On 1/4/2021 at 10:15 AM, Turtle said:

About 2 months ago, I put in and order for comic cubes.  Instead of the condo, I opted for the modular system so I can rearrange/add to it if necessary.  

The operation is only about 90 minutes from my house, so when I get the call, I'll be heading over there to pick it up in person.  I hope to hear from them in the next few weeks.  When I placed my order, I was told the turnaround time was around 10 weeks.  

I'll be sure to share pictures when it arrives. 

Looking forward to how you like the product?

I'm placing an order for my second 4x2 this week.

On 10/20/2020 at 1:17 PM, glendgold said:

Okay, I think we all need to know more about this prize at this point. 

It's just for bragging rights on who came closest to top "guess." Nothing highly valuable. It will be Punisher related. Not Price Is Right rules -- just closet to actual closing bid.

https://bleedingcool.com/comics/first-punisher-original-artwork-goes-to-auction-estimated-2-million/

I think the prediction is low.

I predict $3.345 million doll hairs. What say you?

Whoever comes close to guessing final bid will win a prize!

Sara had her first comic book cover offered today and it is now sold out! Did anyone have any success scoring copies?

https://krscomics.com/collections/vampirella-trial-of-the-soul-one-shot-sara-frazetta-collection

I've tried claiming my digital copy of Previews for this month but the site is not allowing me to utilize the code that was provided in the print catalog.

Does anyone have the digital format they would mind sending me for JUL20 Previews (this months)?

shopping@jaylefler.com if you have it, please and thank you :-)

Not that my suggestion means anything but I think the label's size overpowers the card a little bit. I would prefer a much smaller footprint for the label itself.

Will there be a "pre-screen" submission for a certain grade, similar to comics?

I'd be all over this if you could provide a "pre-screening" like they do with comic books. I wouldn't want any modern cards under a 9.5.

On 4/27/2020 at 7:50 PM, ivdyer said:

Can’t say enough about Daniel Dulitzky. Great art, fair prices and handles books with care......

It's got a little of a Brereton feel to it. I like it!

Sharing my goods:

https://cloud.collectorz.com/jaylefler/comics/detail/14704262

First in-hand pieces of Swordsman of Mars have posted! I can't wait to receive mine in the next few weeks!

Hadn't picked up a piece in a while, but a Jenny Frison cover had been on my want list for quite some time.

Picked up this beaut from Cadence Comic Art

Received this notification from DCBS:

"Going forward, we will not be offering ratio variants 25 and higher on the site until the book releases and we know the fair market value and the exact amount we will be receiving. We kept overselling on many of these issues because we did not know our qualifying amount until the end of the month and we would have to credit customers if we did not qualify to receive enough to fill all orders. We were also estimating fair market value at the time we offered the book, however, many times, once the book was released, the market value was either much lower or higher than what we estimated. We feel this is the fairest way to offer these variants. "

Do the events of the Skywalker sequels (episodes 7-9) allow for 'The Child' to still be alive?