• When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.

SparkleCityComics

Member
  • Posts

    336
  • Joined

  • Last visited

Everything posted by SparkleCityComics

  1. There is currently no way to block zero feedback bidders entirely on ebay. You can block bidders with a negative feedback rating, which we do, but there is no way to block zero feedback bidders. http://answercenter.ebay.com/question/Miscellaneous/Block-Zero-Feedback/900354696 The only thing we could do to guarantee no zero feedback bidders would be to make our auctions closed to all but "approved bidders". This would require ALL bidders to contact us and get put on a white list before bidding. We are not inclined to pursue this as it seems like it would be inconveniencing the established and legitimate bidders. It would also present a problem for last minute bidders or snipers. Despite the stigma some attach to new ebayers, we have had many successful transactions with new ebayers (zero feedback bidders) so we are not inclined to put a blanket ban on them, even if that were possible. As was said previously in this thread "We cannot simply block or retract bids simply because the bidder has zero feedback. One of our initiatives with EBAY is to bring new bidders to the site and this would be contradictory to the larger marketplace we are trying to create. However, we do actively and responsibly police our auctions to ensure the integrity of them." In our experience Illegitimate bidders are very rare in our auctions. We are working closely with ebay to streamline verification for new bidders and not inconvenience established bidders. It may take some time to figure out the right process for these rare circumstances but we are confident it will be worked out. In the meantime, we hope that bidders are assured in the fact that we are adamant about running safe and honest auctions. We do police our auctions and will take action based on our findings.
  2. We have concluded our investigation and we have determined that the bids placed by the zero-feedback bidder are not legitimate. The bidder has been blocked and all bids have been removed. Thank you to everyone for your continued support. Best of luck to all bidders in this auction!
  3. We understand the concerns of some board members concerning the zero feedback bidder on the Brave and the Bold #28 auction. We cannot simply block or retract bids simply because the bidder has zero feedback. One of our initiatives with EBAY is to bring new bidders to the site and this would be contradictory to the larger marketplace we are trying to create. However, we do actively and responsibly police our auctions to ensure the integrity of them. We are currently in the process of investigating this matter and we are working with EBAY to determine if the bids are legitimate. We will post later today and take any necessary action once our investigation has concluded. We appreciate the concerns and opinions of board members and our EBAY customers and welcome any direct questions or comments on this matter or any other.
  4. No worries! We're experimenting with a Wednesday to Wednesday auction cycle. We'll have a fresh batch of books going live tomorrow night.