Jennifer F.

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About Jennifer F.

  • Boards Title
    PMG Representative

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  1. Hi, thanks for your message! In order to receive the signature series label then the artist would need to send the book to us directly along with a creator agreement. If you need a creator agreement you can contact our customer service department and they can email one to you. You can reach them at submissions@cgccomics.com. Thanks!
  2. Good morning, Thanks for your message! Unfortunately, we cannot make any determinations based on a picture. We do offering a screening service where we can screen your book to see if it would be a good candidate for pressing. You can find out more about screening on our CCS page here: https://www.cgccomics.com/ccs-pressing/ Thank you!
  3. Good morning, Thanks for your message! Unfortunately, no, this would not be able to get our signature series label. The only way for a book to get a signature series label would be for the signature to be witnessed by an authorized CGC witness. You can find more information about our Signature Series here: https://www.cgccomics.com/signature-series/ Thank you!
  4. Hi, yes, as long as the package is received in the office then you're fine! Thanks.
  5. Good morning, thanks for your message! Generally, it will take at least a few days if not a bit longer for your invoice to show in the system. This is due to the very high volume of mail we receive each day. If your tracking shows the package has been delivered then we do have it at our office and it is just a matter of opening and entering that into our system. You will receive an email once that has been entered but you might not see that for a week or so after it has been delivered. Thanks!
  6. Hi, thanks for your message! Unfortunately, we can't advise you on the value of your books. The amount that you list for your declared value is up to you and would be whatever amount you feel comfortable with for insurance coverage while the note is here with us in the office. If you are unsure about an amount we do recommend starting out more conservatively with the value to avoid paying any more than you have to as our graders can always bump that up to a higher grading tier if they feel the book is significantly undervalued. However, if you overvalue the book, you would not be refunded any money back on your grading fees. If you have any other questions, please let us know. Thanks!
  7. Jennifer F.

    Ninjak

    Good morning, Thanks for your message. The difference would be that one version is considered the Gold Edition. If you have any other questions, please let us know. Thanks!
  8. Hello, it would depend on when you signed up for membership. This special just went into effect on May 8th. If you signed up after that date, please let us know and provide your customer number. Thanks,
  9. Good morning, Thanks for your message. We will probably need to take a closer look to be sure what is going on. Please emails the images to our customer service department and they can investigate and send you specific instructions on how to proceed. You can email that to: submissions@cgccomics.com Thank you!
  10. Good morning, It looks like you figured out what the issue was on your order. If you run into any other questions or problems, please let us know! Thanks,
  11. Good morning, Thanks for your message. The shipping kits will automatically ship out to you after you sign up for membership. You should receive it in about 10 days or so. Thanks!
  12. Good morning, Thanks for your email. For books where the signatures were not witnessed by an authorized CGC witness, it will get the qualified label and it would not list specific names on the label. It would just state something like "names in marker on cover" or something to that effect. It is up to you, in this case, if you want to crack it out or not as it would still receive a qualified label either way. However, it might be a little more protected if you were to send it in the current holder. But that is entirely up to you. If you have any other questions, please let us know. Thank you!
  13. Good morning, Thanks for your message. Unfortunately, we use special lighting and equipment to image the books in our office so I can't really advise you on how to best take photos at home. You might want to post this question on one of the other pages and other customers might be able to offer some tips on what they have done to get the best images at home. Thanks!
  14. Hello, thanks for your message! Yes, you still have some time to get that in to us. The deadline for the Chris Claremont signing is Friday May, 29th. You can find out more information here: https://www.cgccomics.com/news/article/8246/chris-claremont-signing-event/ Thanks!
  15. Hi, you won't see your membership credits on the online form since that is not a live system. But your credit is linked to your account here with us so once we receive your order, the credit will be deducted first and you would only be charged the difference. Thanks!