to CGC Management,
As a Organizational Psychologist and a long time customer, allow me to make a suggestion. The collectors market is strong with no sign of weakening, explore options for opening satellite locations. for example, an office in Los Angeles can represent west coast region, Texas can represent central region, Florida represents eastern region. this would not only relieve the flood gates of submissions to just one location, but it will reduce wait times substantially.
My name is Phillip, I have a team of Organizational Psychologist experience to help organizations thrive. please do not hesitate to reach out with any question, and happy to help.