Brittany M.

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    74
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About Brittany M.

  • Boards Title
    CGC Representative
  • Birthday September 18

Personal Information

  • Occupation
    Marketing Manager at CGC

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  1. Brittany M.

    Are Newton Rings 'normal and acceptable'?

    I understand what you are saying completely. I'll be monitoring that account, I'll just have some help as well. I'm always here to help out however I can, and you can ALWAYS email me @Ditch Fahrenheit
  2. Brittany M.

    CGC not allowing local pickup of orders

    Joey is a dealer and therefore not affected by this change. This shouldn't affect your costs with Joey if you do everything through him.
  3. Brittany M.

    CGC not allowing local pickup of orders

    Our facility is home to all our companies: NGC, NCS, PMG, CGC and CCS.
  4. Brittany M.

    CGC not allowing local pickup of orders

    Same day Walk-thrus are still allowed.
  5. Brittany M.

    CGC not allowing local pickup of orders

    Same day Walk-thrus will still be allowed.
  6. Brittany M.

    CGC not allowing local pickup of orders

    We certainly notify everyone when their orders are complete. We follow up with phone calls as well after a few weeks pass. We are very diligent in the communication to notify customers that their orders are ready.
  7. Hi Marty! It's 18 business days from the time it is received. We are currently on day 14. I will surely make sure this gets shipped out in that time frame for you! Free feel to email me if you have any other concerns: bmcmanus@cgccomics.com
  8. Brittany M.

    New CGC Grading Fees Effective June 1, 2017

    If your shipping account is not on file with us, it will not calculate correctly. You can call me or email me to get that handled. bmcmanus@cgccomics.com ; 1-877-662-6642 ext 250
  9. Brittany M.

    New CGC Grading Fees Effective June 1, 2017

    that's my fault. The changes were delayed in getting updated. I'm sorry about that.
  10. Brittany M.

    New CGC Grading Fees Effective June 1, 2017

    If you need a question answered you can email me directly for assistance: bmcmanus@cgccomics.com
  11. Brittany M.

    New CGC Grading Fees Effective June 1, 2017

    Value tier has a value of $200.00. Economy is $400.
  12. Brittany M.

    CGC can you please fix your online submission portal

    I have been trying to get the code fixed with the issue you showed me Iceman. This is in the works, and the code is being fixed. Shipping calculation is working, if you put in your own account, then it doesn't calculate shipping. Your account must be on file with us and verified. Prescreening works. The prescreen option doesn't show up until 25 books have been entered, at which point you will see the option to pre-screen on the cart subtotal page.
  13. Brittany M.

    New CGC Grading Fees Effective June 1, 2017

    We have a toll free number, and I would be happy to call you if that works. A fix was put in place for this over a month ago.
  14. Brittany M.

    New CGC Grading Fees Effective June 1, 2017

    Perhaps you can call me and we can walk through the issue together?
  15. Brittany M.

    New CGC Grading Fees Effective June 1, 2017

    Iceman, call me directly and we can go through any problems you may be experiencing. 1-877-662-6642 ext 250