workingdog

@COMICLINK

@wytshus

Hi Brian, the link in the attached screen shot will need to be updated as well.

Thank you!

On 7/31/2023 at 3:06 PM, Beastfeast said:

Had a ME that MCS sent off approaching 80 days. No idea what’s going on there. 

Maybe Conan has some insight?  @mycomicshop

One Reholder:

Shipped - 7/6

Delivered to CGC - 7/11

Scanned In - 7/15

Submission Tracking (SFG) - 7/28

On 7/27/2023 at 2:40 PM, Tcarroll17 said:

1 Book ME (Mislabeled - missing artist notes and key comments)

Scheduled for Grading: 06/01

G/E/I: 7/25 

Over/under another 2 months?

1 Book ME (Mislabeled Variant)

Scheduled For Grading: 5/12

G/E/I: 7/25

Maybe I'll get it back once it hits the three month mark?

On 7/27/2023 at 9:17 AM, Tec-Tac-Toe said:

Unfortunately, awards are the luck of the draw.

Funny you should mention that.  That's the same as the CGC opening package process

I know Brian doesn't control the census but it didn't get updated overnight.  Wonder if this is somehow intertwined with what's going on here ...

Sure would like to know what the heck is going on here.  Two FTM's.  4279827 Shipped on 7/17 and is scheduled for delivery today.  4279824 still in the G/E/I void since 7/17.  Maybe I should take other board member's advice and stop using FT because Modern alone seems to process faster.

On 7/18/2023 at 12:33 AM, Tec-Tac-Toe said:

I will note that FedEx delivered the box to the house next door. My family and I barely know these folks as they very recently purchased the home. The FedEx driver apparently signed for the box, leaving it on the front porch of the house, because I was informed upon collecting the box, the neighbors alerted me when I arrived home, that no one by the name that was signed resides there. FedEx in my area, except for one driver, is dreadful in the extreme. Clearly the driver that delivered the box did not care in the slightest about the box/delivery, etc.

I can certainly empathize.  I remember receiving an e-mail that my CGC package had been delivered.  Thing is, if the Fed Ex person was here, my dogs would have started barking and I would have a package by the front door.  Neither of those things happened.  So I called the local delivery unit and asked what gives?  About an hour later I had my package.  The Fed Ex driver originally delivered it to an Auto Body shop just down the street.  Thankfully it was still unopened. 

On 7/16/2023 at 1:47 AM, EWILLIE said:

I added 16 comics to the submission form but the 17th comic (ROM #1) is not able to be added...see screen shot.  I have a pre-screen selected.  Is it in the right tier? Thanks.

Hi.  Try changing what you put in the Comic Lookup field.  Then you should see the Add Button become active.  Please see screenshot below ...

On 7/14/2023 at 11:41 AM, CGC Mike said:

I received your tag.  I guess you found the answer.  

I did. Thank you, Mike!

On 7/14/2023 at 10:37 AM, ADAMANTIUM said:

are you calling the correct number? it has recently changed to a 800 number or some such

Yes, it's the new number I'm having the problem with.  Or did.  I finally got through to someone.  And the CSA admitted they were having intermittent phone problems this morning.

@CGC Mike

Hi Mike,..

Is there something wrong with the phone system?  I've been attempting to call customer service this morning.  After I push the button to speak to a CSA, I'm put on hold and get the CGC anthem until an agent is available.  But after about 10 seconds, it stops.  Then there's silence for about another 5 seconds and then you hear a message that says, "An application error has occurred.  Goodbye" and then I'm disconnected.

What is going on?

Thank you!

On 7/12/2023 at 10:56 AM, captainzombie said:

Hopefully they can get things figured out this year, but who knows if they ever will.

Whatever the status, things are moving at a glacial pace (at least from my perspective).  That's why I'm trying to make every effort to get what I can sent in prior to SDCC 2023.  Intakes at cons pretty much mess up the time it takes to process submissions.  But SDCC 2023, you probably won't see your submissions until leaves starting falling from the trees.

On 7/8/2023 at 9:32 PM, Tcarroll17 said:

Geez... I've had 1 book ME SFG since 6/1.  Absolutely no movement.  

Seen numerous MEs that arrived weeks later being done already, ugh.  

I can empathize.  I've had 1 book ME SFG since 5/12 with no movement.  Just a simple label correction.  I sent a note to submissions@cgccomics.com last week and as of this writing, no response. 

On 7/7/2023 at 1:54 PM, komikkris said:

Sorry I can not find it,,where are request done now?,,as this is 6 years old?? Thanks

All threads for adding slots to sets and creating new sets are currently closed while the 2023 CGC Registry Awards are being conducted.

You can read all about it and when they'll reopen from the Registry Administrator here:

On 7/7/2023 at 9:56 AM, Tec-Tac-Toe said:

Based on posted comments, like yours, and the movement of my submissions, CGC's processing of submissions appears to have slowed down substantially in my experience from last month. Granted, some posters did note in months past that their submissions in, for example, the late lamented Economy tier, at least by me, in many instances took over a year to head back home. Of course, years ago, if I correctly recall, my Modern tier submissions took on average two months to complete. Factors such as CGC comic con attendance, of course, add time to the processing of many, but likely not all (e.g., folks who monthly submit in large volume and/or income may depend on sales of CGC graded comic books) submissions.

Well said, well spoken

On 7/7/2023 at 8:48 AM, Still Only 20¢ said:

2023-07-07    G/QC.  Looks like they'll ship Monday.

Oh, so someone is working there.  Nothing is moving on my end and I just figured CGC employees extended their vacations beyond the 4th and there's only a skeleton crew still working the remainder of the week.

On 6/23/2023 at 11:06 AM, captainzombie said:

I fear it will be a bloodbath once SDCC comes around and submitting books could be a nightmare on turnaround times.

I think that ship has already sailed.  I've had submissions delivered to CGC within the last two weeks and none of them have been opened by Receiving.  Receiving must have off on 'business day' Fridays.

I hadn't seen anything published yet and was just wondering.  Thanks!

On 6/21/2023 at 8:18 AM, captainzombie said:

Like I keep saying, if it wasn't for @CGC Mike we would all be screwed. He seems to be the only one on the front lines that can help with issues and is very transparent with his support and feedback. When you call CGC, the people at support are very nice but its like they are reading a --script at times.

I agree with you on several points.  First, Mike is absolutely awesome in the way he's helped me as well as other members.  Second, Calling Customer Service.  For me, it's hit or miss.  At times I'll get someone who is at the top of their game and actually goes above and beyond to help me (like Mike).  Other times, it's like why did I even bother calling?  -script reading, misinformation.  To illustrate, I called and had a question about Imaging.  I was given an answer that didn't sound quite right.  So I took it a step further and contacted the nice woman who sends me my CGC images.  When I told her what the customer service agent said, it was news to her.  Bottom line, I was misinformed by the CSA.

@Russ4515

Hi - A slot already exists for this book in Set Marvel Silver Age 1st Issues (1956-1969) ...

Hi,

You need to place your request in the 2023 THIS SET DOESN'T EXIST, PLEASE BUILD REQUESTS thread.

Please be sure to read the first post for direction and guidance. And most importantly, include Cert #'s for each slab.

For anyone that's interested, a 2nd printing of Batman 135 will be available, 6/27 ...