BrianHoward

neatstuffcollectibles I will contact my ebay rep and send him a link to this thread.

He's trying to scam us too... Won a run of ASM #300 - #400.. Months after it was delivered he wrote us claiming that ALL of the keys were missing and more.... He claimed the package was sitting with his doorman for months because he was out of town. I know there is no way we didn't include those books (due to our procedures), but gave him the benefit of the doubt that someone at his location may have tampered with the package. I was trying to assist him still. Then just 2 weeks ago he won a run of X-Men #12 - 66... He wrote us right after receiving the run and claimed that issue #35 was missing. In light of what he said on the other run and the fact that I had our shipping dept. record itemization and packing of this order I knew right away he was lying. This thread was great confirmation. Beware indeed.

Thanks for that. All I'll say is AVOID any buyers named Willem Devoch (or any variation) from the Netherlands. He tried to game me for 13k in lots. The only reason I didn't get totally screwed was because of Ebay Global Shipping.

As a seller, I do like it. International shipments typically came with special instructions, requests for declarations, and other time consuming variables. I've sent many things through Ebay Global shipping and haven't had many problems. It's also another layer of protection for sellers. I had one buyer try to scam us and an expensive statute get damaged. In both cases ebay had to work it out with the buyer, which they did.

Another gimmick from this POS

We have a couple of really great cover examples from both up right now.

Sparkle City Comics is currently offering an incredible assortment of fresh to market pieces of Original Art. Artists include: Frank Cho, Adam Hughes, Greg Land, Josh Middleton, Jim Silke, Mike Ploog, John Buscema and so many more!! Comic Art Auction Event

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Sorry about that. We were still having problems with our scans so I had to end all of the auctions. Everything will be relisted Sunday evening.

If our super lenient return policy doesn’t assure you please feel free to reach out and ask for pics. Others have and we have no problem accommodating. We have since changed our scanning software to vuescan as per the recommendations we got from here. Thanks for the clarification on that call. I don’t want people thinking that is how we operate. It’s not.

Greg & Mike Carbonaro were at times Independent Contracted buyers. They did not work exclusively with us, many dealers and others have utilized their services. I would never ask a buyer to cold call someone like was described. I’m not saying it didn’t happen, just that if it did it would not have been with my knowledge, instruction or approval. This was no way related to any purchases from us and Independent contractors do not have access to our customer records. Greg was doing deals with board member dealers and collectors before we knew who he was. Sorry if anyone got the wrong impression, but any cold calls like that would not have been directed by me. Neither of them are affiliated in any way with Neat Stuff or Sparkle City. That has been the case for years.

Yes, there clearly was an issue with the scans. I'm not sure what happened, but thankfully someone took me up on my request to continue this discussion directly and reached out to me.. With his help we have already implemented changes that should hopefully fix this. We will do our best to be more diligent in the future. If anyone sees a problem like this in the future, please contact us directly through ebay. We do have a very lenient return policy and, of course, anyone who is not pleased with the book they receive can return it. Please let me repeat, so that any concern can be alleviated and perhaps we can stop beating this issue: In addition to our already very lenient return policy, Anyone who has purchased a book from us and is not happy with it due to the scan problem can return it for a full refund PLUS reimbursement of return shipping.

Sorry if I did not express myself clearly. I was responding to your question about why didn't we correct the issue rather than post as-is.. We check scans on the computer before posting auctions and they seemed fine. Yes, there is clearly an issue with the scans. We do have a very lenient return policy and, of course, anyone who is not pleased with the book they receive can return it. I'm not sure what happened, but thankfully someone took me up on my request to continue this discussion directly and reached out to me.. With his help we have already implemented changes that should hopefully fix this. We will do our best to be more diligent in the future.

Thank you for your post, I believe my previous response, the one directly preceding your post, covers this. To reiterate, We didn't "fix" the scans because they appeared to be fine when we reviewed them before posting. We did check and they looked good before being posted. Not sure what happened, but thankfully someone took me up on my request to continue this discussion directly and reached out to me.. With his help we have already implemented changes that should hopefully fix this. We will do our best to be more diligent. Any further discussion, please contact me directly... I won't be responding to anymore comments here: brian@sparklecitycomics.com Good luck with your sales!

This will be my last post. I'm more than happy to answer questions or discuss business practices, etc.. but directly: brian@sparklecitycomics.com We did look at them before they went up, they looked fine. We even re-checked the settings because the scans last week weren't great. In addition we're in the middle of a massive Star Wars auction event through our Neat Stuff Collectibles account, so not a lot of extra time to triple check, etc...