Just got off the phone with Heritage as I recently lost an item due to their bid Protection not working. Was advised not to use it by them. Too confusing and doesn’t work. Anyone else have stories about this so called feature? Wondering why they don’t just get rid of it. Was told it was an old throwback to how they used to do business. (?) I was sniped by a cut bid which is just the scenario this feature is supposed to overcome. Oh well, but I am curious if anyone has used this feature successfully?