Phil Boyle

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About Phil Boyle

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    Just got here
  1. Phil Boyle

    closed

    As some of the stores are 2 hours from each other the logistics don't make sense when we know we're getting replacements the following week. We do transfer books for requests on a very regular basis. The store that was shorted ended up for more than 30 copies on the stands after all requests were filled that all went for cover price.
  2. Phil Boyle

    closed

    John or Tracee had a copy of WD. He was upset that he didn't get a second copy. Coliseum of Comics is a chain of 8 stores in Florida.
  3. Phil Boyle

    closed

    >>store didn't offer to make good even after I sent the owner a nasty gram. << Per above, we love helping our customers any ways we can. Rudeness, however, doesn't have a place in our stores. Rudeness means we've hit an end to our relationship, which is our last desire. I do hope you find a comic store that better suits your personality. Best, Phil
  4. Phil Boyle

    closed

    Shortages happen every week. Diamond distributors puts hundreds of thousands of books in boxes and every week there are inevitably shortages and damages. When that happens, Diamond is diligent in getting replacements out. Coliseum ordered extras on this book as Image was offering returnability. So we ordered up and sold every copy that each store received at cover price. We limited them one per person off the stands in the 7 stores that did not get shorted. The shorted store has since received the replacements and yes, they went out at cover price after filling the shortages. That's how we'v
  5. Phil Boyle

    closed

    Tracee, Coliseum has been around for 37 years and thank you for being a customer for the past 7 of those. As I told you in an e-mail, we can fix problems when they arise. We have some shortage replacements coming in on WD and those will go to regulars who missed out for one reason or another. At 3.99. Every store has a known difficult customer. We still smile and do our best to make such folks happy. Sometimes it's a lost cause despite our efforts. I'm sorry we disappointed you and I hope you find a store that can service your collecting needs in the future. Be well,, Phil