kimvets

In my last submission I have 5-6 holders that have interior scuffing that I personally feel is severe enough to warrant a free reholdering. Interior scuffing has of late become extremely prevalent and it seems something we need to be prepared to accept as the norm. However the books in question have scuffing far in excess of the norm. My discussion with customer service did not help much in determining what constitutes a level of scuffing that is excessive. She kept stating that it does not affect the book or its grade and that visual appeal is unimportant. I stated that I do not want to sell a book that has this much scuffing because it takes away from the eye appeal of the slab, but she reiterated that it should not matter because people are buying the book at that grade not the case, so scuffing that affects only the presentation should not matter. I strongly disagreed. I countered by saying if that is the case why not make the cases black so that they provide ultimate protection from UV light damage since visual appeal is irrelevant. I also offered up the scenario that if she ordered a new car form a dealership and when it arrived it had a long scratch down the side if she would just ignore it and not demand it be repaired since it does not affect it's ability to drive. She conveniently failed to see the similarity in scenarios. She said I can return the slabs in question as Mechanical errors and provided a shipping label to do so. However, I am at the mercy of whoever determines such things if the scuffing is deemed acceptable or not. If deemed acceptable I can choose to have them reholdered at my cost or returned untouched (what I would choose since I do not want to sink any more money into these books). I would however now be charged for shipping to and from CGC for any slabs that are determined to not be Mechanical errors. Living In Canada and knowing how much CGC charges for shipping I could end up paying hundreds of dollars in shipping alone and getting back the same bad slabs. Can you provide any guidance on how to determine when scuffing is severe enough to meet the Mechanical error level. I have included a picture of the book that best displays the scuffing. I have a very difficult time taking pictures of slabs that do not show severe glare or reflections. This is as good a picture as I can get. You still can't see the scuffs themselves, but you can see shadows caused by them looking like black smudges going down the center of the book. The book is a 9.8, so any smudging you see is a result of the scuffing. In person the scuffing is far more obvious than any picture I took could show. The scuffing is severe enough that I could see it before removing the slabs from the plastic bags the are shipped in.

All scuffs are on the inside of the case, therefore they did not occur during transit or handling after being slabbed. The damage either was present from the manufacturer, occured during whatever storage CGC employs, or during the slabbing process. This is a new problem. Previous submissions had little interior scuffing, while exterior scuffing was common. It is easily fixable with a good plastic polish on the outside, but the interior not so much. Personally I don't care beacuse I do not display my slabs, and recognize it does not affect the books grade. However, some of the people I sell to may display and may care, and understandably when paying big bucks should be able to expect as appealing a presentation as possible. I was hoping for a better response than that. Obviously shipping back 75 books for reholdering is probably not in the cards. An almost 100% occurrence of damage in the same general locations indicates a problem somewhere in the chain of custody, and may warrant some investigation. May have to look at an alternative for the next batch.

I recently received 77 slabs back from grading. Virtually all of them have noticeable scuffing on the interior side of both the front and back. I have tried my plastic polish that works wonders on scuffs on a number of them only to realize it is all on the interior. Is this an issue that CGC is aware of? If so, is it being addressed ?

I'm a newbie to CGC . I am wondering how many Graders notes I should expect to get for my submissions. My first Submission netted me 17 9.8's out of 25 books, so I was satisfied with the 4 non 9.8 books that received grading notes. For my second submission I sent a 25 book mixed bag of differing quality so that I can better get a handle on how to grade ( getting all 9.8's does not help much in learning how to grade). In this 2nd submission 22 books graded below 9.8 (ranging from 8.5 to 9.6), but I only got grading notes for 2 books. This seems pretty low to me...am I correct in this assumption?

Hi All. I am preparing to send in my first CGC submission and any advice you can offer is much appreciated. I will be submitting 25 modern tier first. Advice on packing, and which shipping option is best to send and receive the books is a priority. How can you insure that books will not be subject to import fees on the value of the books when sending and receiving since the books are already mine and not being purchased? Obviously duties may be applied to the cost of the grading and shipping of the books. I look forward to any clarity you can provide on these issues. Thanks.

I am hoping I can get a definitive answer regarding the Canadian variant of ASM #238 and the inclusion of the Tatooz insert. I am the original owner of this book and it does not contain the tattooz insert. There is no way that the 15 year old me would have removed the insert. Even at that age I was aware of the value of keeping your books intact. I also have the Canadian variant of FF #252 that also does not have the Tattoz insert. Both books show zero evidence of the inserts ever being inside and removed. The inserts were stapled into the book and its hard to imagine a 15 year old removing them without some effect to the book. My own investigations have uncovered conflicting evidence that some of the Canadian variants of these books were printed with and without the inserts. I have also not been able to find what CGC's definitive stance on this issue is. Any threads I have found are several years old and do nothing to make me confident of any definitive conclusions. I would like to know what to expect from CGC when I submit. TIA.