Habby2324

Hello, The Reholder option typically does not get a new label. The original label is placed in a new holder. There are cases where a Reholder is requested and a new label is needed to be printed like the cert# is not pulling properly in our system, for example. If you wish for a new label with a Reholder you will need to ask our Customer Service team if/how that can happen.

Hello, CGC Trading Cards offers a Crossover for cards encapsulated in a Beckett and/or PSA holder. Or we offer a ReHolder option, where a CGC Trading Cards graded card will maintain its grade but be replaced in a new holder. However, we do not offer a Screening option for Trading Cards. Best -

Hello, I am unsure what you are asking? Did you receive a Shipping Kit and now you need to submit using it? We do not provide shipping labels if that is what you are expecting. You can ship your comics to us using your preferred shipping method (USPS, UPS, FEDEX, etc.) but we do not provide those shipping labels. Hope this helps.

Yes, you can submit a slabbed comics to a private signing and we do charge $5 to remove a comic from the slab. Let us know if you have any additional questions.

Hello! Thank you for the message. At this time we do not have plans to add Marvel or other comic trading cards -- but hopefully in the future. Be sure to follow us on our social channels to stay up to date with all of our announcements! Have a great day!

Hello, Thanks for your question. The value is for the book the way you submit them to us. So if the books are raw, then the raw value is what you would use to determine your value/grading tier. I hope this helps clear this up for you. Thank you,

What an incredible story and I'm sorry for your less.

Hello, If you received your cards back your card that was on file was charged. The paper is your receipt. Let us know if you have any additional questions. Best, Ashley

Hello, Unfortunately, you do not get to move up the grading line if you have had your books pressed first. You could select a faster grading tier to receive your books back faster. I hope this helps. Best, Ashley

Hello and welcome! In your first new membership email you should receive a redemption code for the value of a shipping kit. Did you see that in your welcome email?

Hello, The credit is automatically applied to your account and will be applied to all grading fees. This credit does not cover CCS services, shipping, or other non-grading fees. Once you submit your first order, the credit is automatically applied to every order until it is all used. Hope this helps.

I'm sorry we cannot do this at this time.

Hello, we do not have a page on our CGC Trading Cards website yet that explains the details of the grading process but we do have it on our CSG site. And they share the same process. The webpage is a great resource to know all of the steps that are taken at CGC Trading Cards. https://www.csgcards.com/card-grading/grading-process/ I hope you find this helpful. Best

Hello, You would select "Roy Thomas - Remarque" and that order will come with his Remarque and his signature. Best, Ashley

Yes, we are currently working on this!

Hello, You should see some movement with the rest of your order very soon. I would give it a few more days and if you do not see any changes you can ask our customer service team to look into it. service@cgccards.com We ship cards as soon as they are completed, so since the smaller batch was done first we sent those right away so they did not sit in our vault.

Hi Nathan, I am terribly sorry that there have been so many issues with getting a response from our accounting team. I have sent a message to Jose directly to see if I can get this escalated. Please email me directly if you do not hear back today. ashley@cgccomics.com I will make sure this is handled. Again, so sorry for this. Ashley

Hello, when determining what value your collectible is, it is best to use Fair Market Value. So the eBay price would be the way to go. Another way to think about it is, if you were to need to replace that comic book what would it cost you to buy it again. The different CGC grading tiers are essentially insurance packages. Our verifiers will also review the comic book when it comes in and if they feel the value you selected was too low, they will send you a note to tell you that we need to move it to a higher value tier. We do this to protect your collectibles. I hope this helps clarify this some. Best, Ashley

Hello, we do not crossover SGC currently but we can treat the card as raw.

Hi Adam, did this get resolved? I apologize for the late reply. Please DM me if there are still issues receiving your package.

Hello, It is most likely because we have an increase in our submissions right now. But you could contact customer service to make sure there is not issues with processing payment. They can be reached at service@cgccards.com

Hello, I apologize for the delay. Did you find your answers? We have a great detailed step-by-step process on our website that can found here. https://www.cgccomics.com/submit/how-to-submit/ Also, all of our prices are listed on our services and fees page. https://www.cgccomics.com/submit/services-fees/cgc-grading/?view=trading-cards

Hi there, it really depends on the actual thickness. Our comic book holders will hold up to .25" in thickness and our magazine holder can encase .5". If for some reason a book is submitted as a comic book and needs to be moved to the magazine holder to fit, our comic team will notify you that it needs to jump to that tier. You can also find the dimensions that fit our holders here: https://www.cgccomics.com/submit/collectibles-we-grade/ Best, Ashley

Hi there, thank you for letting us know -- that should not still be available and I have asked our team to make sure it is removed. Thank you and sorry for the confusion.

Hello, You should be able to update your account information when you log in to account on the CGCcomics.com website. After updating your shipping/billing address I would then send an email to customer service at service@cgccomics.com to let them know you did so and you want to make sure they see it on their end. I would do this as soon as you are able.