Update - After understanding what caused this, we have a different response. We will modify the award announcement to include MrWalkingDead's set and Lookin4Newsstands' set as winners in the Best Custom Set category.
Here is what happened:
The Best Custom Set judge marked 3 sets as potential winners for that category. Before taking the awards live, we are supposed to make sure the appropriate number of sets are marked for each category. The Best Custom Set judge ultimately chose just one set because that is what we committed to in our original award announcement. However, we failed to recognize that the markers on MrWalkingDead's set and Lookin4Newsstands' set had not been removed. I take responsibility for that. As the awards were going live, the programmers noticed that we had too many winners in the Best Custom Set category and corrected it. That is why the award icon was there one minute and then gone the next.
Since these sets were under serious consideration for that category, it was decided that there is no reason why we have to award just one set and we would like to expand that category to award 3 sets.
We understand that this doesn't completely remove the sting of how this unfolded and we appreciate the approach these men took in bringing this to our attention. Both are true gentlemen and we are grateful they are a part of this community.