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Scott =)

Administrator
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Everything posted by Scott =)

  1. Hey Vintage - PM search worked for me with my account. I only have a couple hundred private messages, though. I'm guessing that performance / errors are directly related to how many private messages you have (and possibly how far back they go, and how many people are included on them, etc). I'm betting that bigger inbox = slower search and increased likelihood of errors. Just to confirm - I'm assuming you have many, many thousands of private messages, and they probably go all the way back to your join date, and many of them probably have lots of other people included. Does that sound right? Feel free to PM me the answers if you'd prefer. Once I understand your situation a little better, I'll raise the issue to the boards vendor and see if they have any advice. Thanks, Scott
  2. The fix went live a couple minutes before your post There are a LOT of notifications and other background processes queued up... I'm guessing it will be a day or so before it's fully caught up on everything.
  3. Hi Vintage! 1) I don't experience this problem when using the envelope icon at the top right of the site . When you click that envelope and then right click one of the messages and choose "Copy link address" in your browser, what URL does it give you? It gives me a URL ending in ?latest=1, and that means when I click the message it automatically brings me to the last message in the conversation. This is true for me regardless of whether I've read the conversation already. I see that if I go to https://www.cgccomics.com/boards/messenger/ and click one of the messages in the left panel, it brings me to the first message in the conversation. I don't see any options for you to change how this behaves, and I don't see any way for me to customize how it works as an admin either. The boards host (Invision) would need to create that option. 2) I'm not seeing this issue either. If this happens to you frequently, it could be helpful to know what search parameters you're entering and what specific error you're seeing. Feel free to PM me screenshots next time it happens. 3) I see what you mean. This would be nice, but it's not a feature of the chat boards currently. The boards host (Invision) would need to build it. 4) I was able to search for a message from 2010 successfully. How old is "older"? And do you have a huge inbox? It would be extremely helpful if you could PM me a screenshot of an example message in your inbox along with the failing search terms you're using to try to search for it. Scott
  4. Hi everyone, There's an error in the admin tools that has been interfering with background processing tasks for several days. This is why view counts/notifications/etc have been unreliable lately. I'm guessing it's causing other issues too. We're working to get it resolved as quickly as possible, but it may take a few more days. Thanks for your patience! Getting it fixed won't solve everything that's been mentioned in this thread, but it's a good start Scott
  5. Scott =)

    WTH

    Hi everyone! Here's a quick update: The boards host has been making updates to our setup, without necessarily notifying us ahead of time . Some of the changes they've made have led to periods of unavailability, but it looks like we're OK for now. One change triggered all posts to be re-indexed. This is a good thing long term, but re-indexing posts takes time. It typically runs for several days. The boards host may be making additional updates from now through Sunday. I'm working to get a better understanding of impact and exact timeframe. --- We're also going to be updating the Boards to version 4.4.0 soon. It's supposed to improve performance among other benefits... including a fix for display name history As with any boards upgrade, there may be unintended impacts. Upgrading PMG to 4.4.0 is already underway, and we're working to find issues and get them fixed. After that, we'll upgrade NGC... and then CGC. Upgrading PMG/NGC first helps us minimize the impact on this bigger community. Thank you for your patience, and sorry for any inconveniences you've been experiencing lately. Scott
  6. Those links are 14 years old, and it looks the URLs aren't handled by redirects. The "typical" URL format for old boards links is something like this: http://boards.collectors-society.com/ubbthreads.php?ubb=showflat&Number=9712605 One thing you can try when encountering old broken links is pulling the "number" out of the old URL and substituting it into the URL above. For example: http://boards.collectors-society.com/ubbthreads.php?ubb=showflat&Number=322791 It's hard for me to tell if that brings you to the "correct" place. If that brings you to the wrong place/thread, I'm not sure what else can be done
  7. The links in the OPs have been corrected.
  8. Hey bababooey! I'll see what I can do to get the links fixed. Thanks for mentioning it and happy Thanksgiving! Scott
  9. I've updated Last Reply to be the default sorting option! I was hoping more people would vote on this, but oh well. We can always change it back if necessary... Thanks to everyone who voted!
  10. Nope! I created it on the 26th but it was hidden until about 10 minutes ago. I was waiting for a bug in the "Last Reply" sorting to be fixed before publishing it
  11. You can vote on sorting for the new journals here: https://www.cgccomics.com/boards/topic/440344-journal-sorting/
  12. That seems unlikely. I think a more likely outcome would be for us to create a new forum section, not branded as "CGC Journals", but otherwise similar to the old section. We could set it up to allow new threads to be created, and we could migrate threads from the old journals section there too if authors requested it. We would just need to come up with a name for it...
  13. Thanks for the feedback everyone. A couple tweaks have been made already based on your comments: "By Author" has been removed from the main menu. Analytics showed it was being clicked/used significantly less frequently than "Latest Entries", and you can still access the "By Author" view by using this toggle: "Latest Entries" in the main menu has been renamed to "All Journals". Hopefully this makes it easier to understand the purpose of each option under "Journals" in the main menu. The tooltips seen in the image above have been clarified (ex: "Organize by Author"). Other changes are still in progress: I asked the boards vendor to look into the sorting issue with journals in the sidebar. There seems to be a caching issue causing it to be sorted incorrectly sometimes, and actions like making edits to an existing journal may also be affecting the sorting in unwanted ways. We DO have the ability to make "Last Reply" the default sort option instead of "Start Date", which would reduce 4 clicks to 2 clicks. But there are a couple issues with "Last Reply" sorting that I'd like to get fixed before considering making it the default. ---- I also want to clarify the situation of certain old journal entries not being migrated, such as the ones by oldmilwaukee6er and Hepcat. I touched on this in the original announcement thread, but I'll explain it in more detail this time. The Journals feature was originally introduced on Collectors Society over 10 years ago. After several years, a feature was added that allowed authors to cross post Collectors Society journal entries to the Chat Boards so that others could reply. Some authors took advantage of that feature, and many didn't. We never intended to allow journal entries to be created directly in the Journals section on the Chat Boards (bypassing Collectors Society), but a broken setting made it possible for an unknown period of time. Hepcat's thread is one example of a journal entry that was created directly on the Chat Boards, and so is the thread by oldmilwaukee6er quoted above. Not many threads were created like this. The boards vendor was supposed to migrate all existing journal entries to the new journals area as we transitioned to the new Chat Boards in early 2017. Anticipating that migration, we removed the journals features from the CS site. Unfortunately, the boards vendor strung us along about the migration for months, and then ultimately said they wouldn't do it. The result was that every journal entry originally created on Collectors Society and not cross-posted to the Chat Boards was missing. That's almost 1300 journal entries, not even including coin/note entries. Those of you who only use the Chat Boards might not have noticed anything was wrong, but the missing entries were a big deal to Collectors Society users. Getting those journal entries back online was one of the main goals of our recent migration. Earlier this year, we reached out to the boards vendor again to explain our disappointment at that situation and figure out a resolution. They eventually agreed to migrate our old Collectors Society journal database into the new journals area, but wouldn't help with any of the following: Migrating journals that were created directly on the Chat Boards into the new journal area (this is why that Hepcat/oldmilwaukee journals aren't listed in the new journals area). Migrating replies from old journal entries into the new journal area (they only agreed to add a link to the old thread). Migrating CS journal entries into the old journals area on the chat boards. In an ideal world, we would have done some of those things ourselves since the boards vendor wasn't willing to help. Unfortunately, that's not possible because we don't have access to the Chat Boards database. We rely on the vendor for data / migration oriented tasks
  14. https://www.cgccomics.com/boards/blogs/?view=grid On that page, Journals are sorted on "Start Date" by default. You can adjust that sorting by using the "Sort By" menu, as seen in the image below: I've heard feedback from some members that they'd prefer "Last Reply" to be the default sort instead of "Start Date". Please use this poll to vote for your preference! Whichever option gets more votes will be made the default option. Thanks, Scott
  15. No, tnerb's journals are alive and well. Here are all of tnerb's journals in the new format: https://www.cgccomics.com/boards/blogs/blog/40-in-the-dark/ If you want to see his journals in the old format / section, you can: Flip through the pages of the old journals section and look for his name Use the search function
  16. Heads up: we've made a couple design tweaks to this page: https://www.cgccomics.com/boards/blogs/?view=grid The biggest change is the addition of the "Sort By" dropdown towards the top. This should make it easier to find popular journal entries or sort by "Last Reply" instead of "Start Date" if you'd prefer. "Start Date" is still the default sort for now. We've also tweaked font sizes and made other minor adjustments to make the page more readable and usable on different size devices.
  17. It looks like you already know this, but yes that account is a real CGC account.
  18. I see 33 entries: https://www.cgccomics.com/boards/blogs/blog/263-xxxphoenixs-journal/ https://www.cgccomics.com/boards/profile/14679-xxxphoenix/content/?type=blog_entry You can also click "Journals -> My Journals" in the main menu to navigate to them. You'll see the most recent couple entries first, and you can click your journal name to get brought to the 1st URL I posted above.
  19. I haven't seen this request. Did you send a private message to me/Dena? We won't necessarily know if you post about it elsewhere, and we'd like to keep a record of who made what request in case there are questions down the line. So please send a PM if you haven't already. Thanks! Scott
  20. Sorry to hear that. As mentioned above, feel free to reach out to me and @dena if you want us to unlock your old journal thread and move it elsewhere. For what it's worth, over 600 journal entries have been created in the new format. More than half are here on CGC, a little less than half are on NGC, and a smaller number are on PMG.
  21. Agreed - this announcement should have been posted earlier. A news article was posted on CGC right when the migration completed, but it took me longer than expected to pull everything together for the (much more detailed) announcement here. To answer your question about @AJD's journal - Yes, you got it. If anyone wants their old journal unlocked / moved elsewhere, they can PM me and @dena.
  22. If you'd like to create more than one "Journal" for some reason, send a private message to @dena and @Scott =) and say a little bit about why you want more than one. Limiting members to one journal (with unlimited entries) by default should help keep the journals section neatly organized, but I'm sure there are great reasons someone would need more than one. As long as your explanation makes sense, we'll accommodate you.
  23. Here are a few cool features of the new journals: You can control who can see your journal / journal entries. You can make your journal visible to everyone, visible to specific user(s), or only visible to you. You can moderate comments in your journal / journal entries - by request only If you want moderator access to your journal, send a private message to @dena and @Scott =) and we'll set you up. You can create journal entries in advance and schedule them to be published at a specific date/time in the future. You can choose to receive notifications when people comment on your journal or journal entries, and you can control when and how you're notified. You can choose to follow someone else's journal to receive notifications when they post new content. You can add a cover photo to Journals and Journal entries. If you create an album in the Image Gallery, you can associate it with a journal entry. Using the search features to find journals is more intuitive. It's also easier to find someone's journal activity via their profile page - just click "Journal Entries" or "Journal Comments" on the left of that page. Whenever we upgrade to the latest version of the chat boards (this happens about once a month, typically), we may also discover that cool new features have been added. For example, I wouldn't be surprised if the boards vendor eventually adds a feature that lets you block specific members from viewing your journals, instead of only letting you specify who CAN see them. Please reply below if you have any questions or comments, or want to suggest a feature for the new journals!
  24. Important notes about this migration: Threads in the obsolete journals forum have been locked to replies. Replies from old threads have NOT been migrated to the new journals area. Only the initial post was migrated, along with a link to the replies in the old area. This is obviously less than ideal, and we knew it would be a pain point. Unfortunately, we couldn't migrate the replies ourselves because they're stored in a database we can't access, and the chat boards vendor was unwilling and/or unable to help us . The initial journal/post was preserved in a separate database that we control, which is why we could migrate the OP. Threads that were created directly in the old journals area (as opposed to created on Collectors Society) have NOT been migrated to the new area due to the situation described in the previous comment. We never intended to allow threads to be created there directly, but for a period of time a bug in the settings allowed it. We also couldn't migrate your journal to the new area if you originally posted it on Collectors Society and cross posted it to the Chat Boards, but later deleted the journal from Collectors Society. Situations 3/4 above are rare, but may affect a few people. We saw 3 recently active journals like that and manually created them in the new area, but there may be a couple inactive ones we missed. If you want us to unlock your old journals thread: we'll move your thread to an unlocked section of the Chat Boards. Simply send a private message to @dena and @Scott =) including the URL of your thread and which forum you'd like it to be moved to, and we'll move it for you and make sure it's unlocked. If you don't specify a forum, we'll move it to Comics General.