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current turn around rates at CGC
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26,979 posts in this topic

10 hours ago, Supa-Bad-Mofo said:

Fast track TAT was 9 days when received. Mixup in receiving and wasn't entered as fast track. Emailed yesterday and it was changed to fast track. Emailed this morning to ensure it was in fact being fast tracked and...

SCHEDULED FOR GRADING: 7/1 (9th Business Day)

Should I email and where should I email if I didn’t put fast track or express on the outside of my package and I ordered it?

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On 6/29/2020 at 10:58 AM, ReporterSixx said:

Books made it back from CCS on 6/23 and went to SFG on 6/25! So, they're moving faster than expected! Question though. I've not been charged for CGC services yet. Don't they normally charge when books go into SFG? Can't wait to see how these books grade out.

So, finally got charged for the books. But they're still sitting as SFG (6 business days now). Anyone else been waiting this long to see them switch to G/QC? Patience really is a virtue...

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  • Order of 64 books total
    • Signed for by CGC 5/25/2020
    • Received 6/1/2020
      • 45 @9.8 Pre-screen - Modern
        • Scheduled for Grading 7/1/2020
      • 10 @ Value 
        • Scheduled for Grading 6/2/2020
        • Quality Control 6/9/2002
        • Shipped 6/10/2020
      • 1 @ Modern with Spidey Label
        • Scheduled for Grading 6/15/2020
      • 8 @ Modern 
        • Scheduled for Grading 6/15/2020
  • Order of 50 books total
    • Signed for by CGC 6/15/2020
    • Received 6/22/2020
      • 50 @9.8 Pre-screen Modern
        • Current Status: Received
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On 7/1/2020 at 10:02 AM, Supa-Bad-Mofo said:
   On 6/19/2020 at 4:34 PM, Supa-Bad-Mofo said:

7 books, Modern Crossover Fast Track

AVAILABLE FOR PICKUP: 6/13

DELIVERED/PICKED UP: 6/15

RECEIVED: 6/18

Fast track TAT was 9 days when received. Mixup in receiving and wasn't entered as fast track. Emailed yesterday and it was changed to fast track. Emailed this morning to ensure it was in fact being fast tracked and...

SCHEDULED FOR GRADING: 7/1 (9th Business Day)

Finalized/Imaged/Shipped: 7/2 :headbang::banana::whee:

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Not sure what these means for the future of fast track during our Covid era, but I got a very unexpected surprise package before I thought it would even be worth my while to check on the status of:

39 books sent value slow boat

received 6/17/20

25 of them "shipped" 6/24/20, back in my possession 6/30/20

other 14 of them shipped 7/2/20

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On 7/3/2020 at 4:44 PM, Jordan Morris said:

If I sent a question to their contact where would they get back to me?

They would reply back to the email address that you listed on their form. I've used their online contact form to ask questions several times, they'll reply back w/in 24 hours (business day) and usually same day if sent in AM. 

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