current turn around rates at CGC
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Value tier submission (non fast track)

Received: 8/28

When I first shipped to CGC, TAT was 35 days for Value. It has slowly increased since then, and they still have not been graded. As of this morning, TAT is 75 days. So, should I have been part of the 35 day TAT or am I now lumped into the 75 day TAT? By the way, it's been 88 days since "Received". I called them to make sure everything was OK and they said yes and they appreciate my patience. 

Anyone have a wait this long for Value? 88 days...and counting?!?!?!?!?!

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1 minute ago, Motor City Rob said:

Value tier submission (non fast track)

Received: 8/28

When I first shipped to CGC, TAT was 35 days for Value. It has slowly increased since then, and they still have not been graded. As of this morning, TAT is 75 days. So, should I have been part of the 35 day TAT or am I now lumped into the 75 day TAT? By the way, it's been 88 days since "Received". I called them to make sure everything was OK and they said yes and they appreciate my patience. 

Anyone have a wait this long for Value? 88 days...and counting?!?!?!?!?!

I have always wondered about the TAT when it increases. Do you get the TRT that was in place when they receive the books or does the rate for the books received increase same as books being received on a day that has a much higher TRT?  

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Still playing catch-up with my quick press submission (67 days). When I sent in my books the turnaround time was around 44 days (now it's at 69). I've been a few days behind for weeks now. :(

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1 hour ago, X_Phile said:

I have always wondered about the TAT when it increases. Do you get the TRT that was in place when they receive the books or does the rate for the books received increase same as books being received on a day that has a much higher TRT?  

From past and current experiences,  the current TAT is what you go by. When I turned in my 8/28 Value,  the TAT was 39 days which would have done in Oct. But the TAT is now 75 days and my books are sitting SFG, collecting dust.

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1 hour ago, Motor City Rob said:

Value tier submission (non fast track)

Received: 8/28

When I first shipped to CGC, TAT was 35 days for Value. It has slowly increased since then, and they still have not been graded. As of this morning, TAT is 75 days. So, should I have been part of the 35 day TAT or am I now lumped into the 75 day TAT? By the way, it's been 88 days since "Received". I called them to make sure everything was OK and they said yes and they appreciate my patience. 

Anyone have a wait this long for Value? 88 days...and counting?!?!?!?!?!

I have a Value tier submission of 9 books, marked RECEIVED on 8/19, as of today 11/24 it is still SCHEDULED FOR GRADING.

 

I am equally unhappy about the extended TATs. CGC lost money from me fast tracking the order, too. Bad on them.

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2 minutes ago, Phill the Governor said:

I have a Value tier submission of 9 books, marked RECEIVED on 8/19, as of today 11/24 it is still SCHEDULED FOR GRADING.

 

I am equally unhappy about the extended TATs. CGC lost money from me fast tracking the order, too. Bad on them.

Did you fast track your order? From the rollercoaster ride that is Value's TATS, Fast Track is something I personally wouldn't use. But I think Fast Track's TATs should be concrete from the time they received your books since you're paid the extra money.

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Just now, Shockmaster said:

Did you fast track your order? From the rollercoaster ride that is Value's TATS, Fast Track is something I personally wouldn't use. But I think Fast Track's TATs should be concrete from the time they received your books since you're paid the extra money.

No. It didn't seem necessary at the time. If I had known that CGC was going to continue extending TATs from when I initially submitted back in August I would have gladly paid the extra fast tracking fee for each book. So they lost out on extra $$ from me. :whatev:

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2 hours ago, Motor City Rob said:

Value tier submission (non fast track)

Received: 8/28

When I first shipped to CGC, TAT was 35 days for Value. It has slowly increased since then, and they still have not been graded. As of this morning, TAT is 75 days. So, should I have been part of the 35 day TAT or am I now lumped into the 75 day TAT? By the way, it's been 88 days since "Received". I called them to make sure everything was OK and they said yes and they appreciate my patience. 

Anyone have a wait this long for Value? 88 days...and counting?!?!?!?!?!

Unfortunately, since your books were received on 8/28, that computes to 59 business days. Based on the current turnaround times, you may still be a couple of weeks away. :(

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10 hours ago, skybolt said:

Unfortunately, since your books were received on 8/28, that computes to 59 business days. Based on the current turnaround times, you may still be a couple of weeks away. :(

So, TAT is business days only (Monday through Friday) and not total days?

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21 hours ago, Phill the Governor said:

I have a Value tier submission of 9 books, marked RECEIVED on 8/19, as of today 11/24 it is still SCHEDULED FOR GRADING.

 

I am equally unhappy about the extended TATs. CGC lost money from me fast tracking the order, too. Bad on them.

Wow! That's even worse than my situation. I guess it's good that our hobby is booming. I hope that CGC stays disciplined in their hiring and training. Would hate to see the quality of the product go down just to improve their turnaround times.

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On 11/24/2020 at 12:04 AM, onlyweaknesskryptonite said:

I do know they have been trying to hire. They sent out these in their email this week. 20201123_230302.thumb.jpg.1029a29ea205c886889d13ae97626606.jpg

They can always hire some of the people who sell on Facebook. Most of them act like experts in grading.

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