current turn around rates at CGC
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14,662 posts in this topic

On 11/24/2020 at 8:07 AM, Motor City Rob said:

Value tier submission (non fast track)

Received: 8/28

When I first shipped to CGC, TAT was 35 days for Value. It has slowly increased since then, and they still have not been graded. As of this morning, TAT is 75 days. So, should I have been part of the 35 day TAT or am I now lumped into the 75 day TAT? By the way, it's been 88 days since "Received". I called them to make sure everything was OK and they said yes and they appreciate my patience. 

Anyone have a wait this long for Value? 88 days...and counting?!?!?!?!?!

Not Quite.  Mine was received on 9/14.   Predictably sitting at SFG.  

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2 hours ago, Shockmaster said:

They can always hire some of the people who sell on Facebook. Most of them act like experts in grading.

 

2 minutes ago, ChasingKingKirby said:

Except...  They aren't.   

ChasingKingKirby is correct , best we leave those people for the Overstreet advisor positions..

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8 Books, Standard, Pressing, Grading

Shipped USPS: 10/9/20

On Premises: 10/16/20

“Received” 10/23/20 (5 Working Days)

Scheduled for Grading: 11/9/20 (16 Working Days)

Grading/Quality Control: 11/18/20 (23 Working Days)

Finalized/Shipped: 11/20/20 (25 Working Days)

Received at Home: 11/24/20

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6 hours ago, Jaywalker0 said:

Woo-hoo! Nowhere near Greggy's VIP treatment, but I feel like mine beat the advertised TAT. 

8x modern slow track (no addl services):

Delivered: 10/27
CGC Rcvd: 10/30
CGC Charged: 11/18
SFG: 11/13
Grading/QC: 11/24
F/I/S: 11/25

19 working days...

2 hours ago, pastandpresentcomics said:

25 modern Slow track

10/30 rec

11/24 grading/QC 

11/24 finalized/shipped

Awesome.

18 working days...

Unless they have been working Saturday’s which would mean 23 and 22 working days, respectively.


Thats not bad at all for Modern subs.

 ^^x2

Edited by ChrispyC66
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On 11/10/2020 at 8:41 AM, Tec-Tac-Toe said:

18 comic books MST sub marked "Received" on November 5, 2020.

 

11/5/20
18
MODERN
Received
 

 

The 18 comic book MSL submission still marked as "Received" as of today, Saturday, November 28, 2020.

A 35 comic book MSL submission mailed to CGC on Friday, November 27, 2020. Arrived at CGC on _______.(?) Marked Received by CGC on _______.(?)

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I have a suggestion. It’s a fairly obvious suggestion.

If you want to know where your submission is or why it hasn’t moved to the next stage yet, send an email to submissions@cgccomics.com with your order number and be specific about what information you are requesting.

CGC Customer Service seems happy to respond to polite requests for these updates within 1-2 business days. I have done this successfully several times.

I think this serves two purposes, you get an update on your order AND they get a record of emails requesting statuses for submissions. If they pay attention to the data it might lead to improvements in notification policies for the future.

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On 11/26/2020 at 10:36 PM, Oskywalker said:

10 Modern slow track

Delivered to CGC: 11/23/2020

Received: ??

CC Charged: ??

Schedule for grading: ??

Grading/QC: ??

Shipped: ??

The waiting starts.

I have a 12 book submission MFT that was delivered to  CGC on 11/17 per tracking and has yet to be listed in my account. Yet a smaller shipment received by CGC 3 days later, has been listed as received. That concerns me a little. 

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On 11/29/2020 at 8:57 AM, X_Phile said:

I have a 12 book submission MFT that was delivered to  CGC on 11/17 per tracking and has yet to be listed in my account. Yet a smaller shipment received by CGC 3 days later, has been listed as received. That concerns me a little. 

Mine took 10 business days last time, so hopefully your books will be received today. I've mentioned this before, but when CGC falls a couple of weeks behind with respect to recording books received, the packages received during any given week likely get jumbled together.

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