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EBAY: BLOCKED USER LIST
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8,583 posts in this topic

Not sure what constitutes a ban, never read this thread before so I apologize for being vague. I just find it odd when people expect used items to be flawless. I think I was more peeved by the lack of a thank you after giving the buyer $300 worth of books for free. 

Edited by Blastaar
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15 hours ago, Blastaar said:

Shipped 2 large omnibussuses...omnibuss....omnibis?  2 large used books 1/4 the normal price. I had six pictures included and with all my listings stated no refunds or returns. Buyer starts a refund stating that the spine is separating from one if the 1,400 page used books. I told him it's a used book and restated no refunds. He said he would take it to ebay and give me a negative review. Refunded the entire order and asked him to send the one book back. He asked me to take care of the $8 postage! I told him to keep both books for free. No thank you from him. :(

Worthy of a ban?

omnibuses* :)

Reveal him to us...

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17 hours ago, Blastaar said:

Shipped 2 large omnibussuses...omnibuss....omnibis?  2 large used books 1/4 the normal price. I had six pictures included and with all my listings stated no refunds or returns. Buyer starts a refund stating that the spine is separating from one if the 1,400 page used books. I told him it's a used book and restated no refunds. He said he would take it to ebay and give me a negative review. Refunded the entire order and asked him to send the one book back. He asked me to take care of the $8 postage! I told him to keep both books for free. No thank you from him. :(

Worthy of a ban?

 

Worthy of a ban?   How about a link to the item in question so we can read the description and see the pictures.  Did you mention or even notice the spine and page he was talking about (not judging just asking as we all miss things sometimes).   Items not as described are excluded from the no refund policy and under "not as described" the seller does pay the return postage.   Buyer notified you of a problem, you said no refunds. What is he supposed to do?  Please link the ebay item, you asked if this is worthy of a ban so let us see the item in question please.  Maybe it is worthy of a ban.

 

 

 

 

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Finally had one of these.

Buyer: themotherfunkos

Buyer: Offer made with message "will pay immediately".

Me: Offer accepted on a Tuesday.

Buyer: Sends message; is it OK if I pay on Friday?

Me: Sure, no problem.

Friday comes and goes.

Saturday I send a message asking when I can accept payment. No response.

Sunday I open a case.

Monday I send a message asking when I can accept payment. No response.

Today, case closed and fee credit received.

Edited by ygogolak
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“Immediately” is one of those terms open to broad interpretation:

- I’ll pay when January immediately gets here.

- Immediate payment will be sent as soon as I get a job.

- I will pay immediately, pending the check my cat wrote clearing my bank.

And so on.

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On 11/29/2019 at 7:07 PM, Beige said:

You can have mine as well. Non-payers to outright tidiculous requests, and some who wanna pay in private off ebay.

Biggest jerkfacedickwadmofo - Tazzmariner - shoot that POS on sight.

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Edited by Mijael.Levy
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Is there a thread for bad sellers? I get a fair amount of sellers who don’t know how to package or ship and when the books finally get to you there trashed because the seller thought throwing them in an oversized box with absolutely no protection or fillers to avoid the books shifting around was a great shipping method. Or just in a plain manilla envelope. Or they cram 21 bagged & boarded Bronze Age hulks including 2 35 cent variants into a padded flat rate envelope. Usually their response is rude, along with saying they ship this way all the time and have never had any issues. I run across bad sellers a lot more than bad buyers. 

Edited by Corona smith
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9 minutes ago, Corona smith said:

Is there a thread for bad sellers? I get a fair amount of sellers who don’t know how to package or ship and when the books finally get to you there trashed because the seller thought throwing them in an oversized box with absolutely no protection or fillers to avoid the books shifting around was a great shipping method. Or just in a plain manilla envelope. Or they cram 21 bagged & boarded Bronze Age hulks including 2 35 cent variants into a padded flat rate envelope. Usually their response is rude, along with saying they ship this way all the time and have never had any issues. I run across bad sellers a lot more than bad buyers. 

Check page 1

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12 minutes ago, Mijael.Levy said:

Check page 1

You know I knew that but had gotten so used to only seeing people complain about buyers. It’s amazing that so many, even with years of experience don’t know how to properly package books. I’d say at least 40% of what's shipped to me is In someway not packaged properly and gets damaged. 

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38 minutes ago, Corona smith said:

You know I knew that but had gotten so used to only seeing people complain about buyers. It’s amazing that so many, even with years of experience don’t know how to properly package books. I’d say at least 40% of what's shipped to me is In someway not packaged properly and gets damaged. 

Yep and you should see the sellers from Argentina and some sellers here from Mexico They just put the book inside a manila envelope not even padded . One day i received a book stapled with the manila envelope lol

Anyway Gemini Mailers are great btw

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On 12/12/2019 at 1:31 PM, Blastaar said:

Not sure what constitutes a ban, never read this thread before so I apologize for being vague. I just find it odd when people expect used items to be flawless. I think I was more peeved by the lack of a thank you after giving the buyer $300 worth of books for free. 

So expecting a book to have it's pages attached to the cover is equivalent to expecting a book to be "flawless"?

I understand you used the term "used" but that's a pretty broad descriptive term and a page block detached from its cover is a pretty outstanding defect.  As a book collector, if I only saw the term "used" in the description my mind wouldn't immediately jump to detached cover. 

I don't think the price is necessarily an indicator. People set prices for all kinds of reasons.  A low price might make me suspect lower condition but again, I don't think I'd automatically assume a detached cover is a possibility. 

What are you basing your "$300 worth" estimation on?  What the books would be worth in "pristine" condition?  By your own admission they're not that so that valuation would be irrelevant.  Is it based on the books current condition, including detached cover?  If so, why wasn't worth the $8 postage to have the one book returned?

I agree with what other have said: we would need to see the listing to determine if that extensive damage was indicated in the pictures or description. 

But assuming the damage wasn't mentioned in the listing - and I'm kind of getting the impression that was the case - why would the buyer thank you?  He brought the problem to your attention and you tried to brush him off with "no returns" and "you pay return postage". It took eBay's intervention to get his money back. Yes, he now has "free" books, but in a condition he didn't want and, according to you, weren't even worth $8 for return postage. 

I'd want to see the listing before making a decision to add this buyer to the list. 

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7 hours ago, Number 6 said:

So expecting a book to have it's pages attached to the cover is equivalent to expecting a book to be "flawless"?

I understand you used the term "used" but that's a pretty broad descriptive term and a page block detached from its cover is a pretty outstanding defect.  As a book collector, if I only saw the term "used" in the description my mind wouldn't immediately jump to detached cover. 

I don't think the price is necessarily an indicator. People set prices for all kinds of reasons.  A low price might make me suspect lower condition but again, I don't think I'd automatically assume a detached cover is a possibility. 

What are you basing your "$300 worth" estimation on?  What the books would be worth in "pristine" condition?  By your own admission they're not that so that valuation would be irrelevant.  Is it based on the books current condition, including detached cover?  If so, why wasn't worth the $8 postage to have the one book returned?

I agree with what other have said: we would need to see the listing to determine if that extensive damage was indicated in the pictures or description. 

But assuming the damage wasn't mentioned in the listing - and I'm kind of getting the impression that was the case - why would the buyer thank you?  He brought the problem to your attention and you tried to brush him off with "no returns" and "you pay return postage". It took eBay's intervention to get his money back. Yes, he now has "free" books, but in a condition he didn't want and, according to you, weren't even worth $8 for return postage. 

I'd want to see the listing before making a decision to add this buyer to the list. 

The book was not separated from the cover....just had a small gap between the spine and pages like most large omnibus do, was also shown in one of the six pictures. It was also never read so that speaks to the condition of it. Didn't brush the buyer off, he wanted a refund....it states nor refunds. Last of it, peace and chicken grease. 

 

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11 hours ago, Corona smith said:

You know I knew that but had gotten so used to only seeing people complain about buyers. It’s amazing that so many, even with years of experience don’t know how to properly package books. I’d say at least 40% of what's shipped to me is In someway not packaged properly and gets damaged. 

Indeed. I used to pull my hair out in frustration because of damage in shipping. It led to no end of agony and frustration. Turtles #3 NYC variants, folded in half at the spine. Formerly 7.0 Fantastic Four #21s, also folded in half and shoved into my mailbox. Rare variants smashed on all four corners (thanks Chris Conklin!) because of shoddy packaging. A Wolverine #20 Sketch variant 9.8 CGC slab sent in a 1095 box....just the slab. No packing of any kind. Like sending an egg in a long box. It arrived, smashed. One guy sent a Batman #429 slab by itself...taped a single piece of cardboard to one side, a single piece to the other (a "slab sandwich"), addressed one of the pieces of cardboard, and off it went. Needless to say, the slab did NOT survive the journey. An entire long box that literally burst open in transit, the books shoved into both halves, mangled beyond repair, because the seller sent them in a WELL used long box....couldn't spring for the $5 to buy a new one, or at least find one that wasn't so badly worn.

And that's just the *damaged* ones...nevermind the scamsters....like the guy who sold multiple Bat books, with no problems...then listed his "prize" Batman #11 that was "VG/Fine"...and it arrived with every single wrap broken at the spine. Essentially, a loose leaf binder of brittle, breaking pages. Seller disappeared, of course.

And the FIGHTS. My God. "Well, you're the first person who's ever complained, so what's your problem, jerk??" No matter the angle, whether you were nice, or aggressive, or meek, or pushy...always the same. "No one else has had a problem with it! You're just trying to pull a fast one on me!!"

There used to be no mechanism for returns or getting your money back. eBay and Paypal shielded themselves from transactions. You were completely at the mercy of sellers, and they ripped people off left and right...especially in condition sensitive hobbies, like comics and coins. There was the occasional time when I'd successfully fight one of these frauds, so I'd tell the people on the eBay comics board (on which I was a charter member)...and some of those people (including some of the most "respected" members on this board) claimed I was "bragging" about ripping the sellers off by "extorting" a partial refund...and accusing me of the very fraud I was fighting. So you not only got the accusations from the fraudulent sellers...but also from your "supposed" colleagues, who *should* have been in a position to sympathize with you!

You have to wonder what's wrong with some of these people, and how their ethics got cross-wired like that. It just goes to show how incredibly easy it is to take what is written the wrong way, and why we should always be careful to give people the benefit of the doubt as much as possible.

The problem? Most buyers don't care, so most sellers don't care. Virtually all of the things I dealt with in the early days of eBay, eBay eventually got around to fixing, and now sellers are prevented from pulling that human waste anymore.

A lot of too little, too late, but hey...at least you don't have the fights anymore. The system now is so, so much better than it was.

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On 12/13/2019 at 4:13 PM, mattn792 said:

“Immediately” is one of those terms open to broad interpretation:

- I’ll pay when January immediately gets here.

- Immediate payment will be sent as soon as I get a job.

- I will pay immediately, pending the check my cat wrote clearing my bank.

And so on.

In this case, immediately indeed meant immediately and unfortunately the seller took 5 minutes to accept offer.  Now it's 5 minutes after immediately so buyer can no longer pay.

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33 minutes ago, thehumantorch said:
On 12/13/2019 at 5:13 PM, mattn792 said:

“Immediately” is one of those terms open to broad interpretation:

- I’ll pay when January immediately gets here.

- Immediate payment will be sent as soon as I get a job.

- I will pay immediately, pending the check my cat wrote clearing my bank.

And so on.

In this case, immediately indeed meant immediately and unfortunately the seller took 5 minutes to accept offer.  Now it's 5 minutes after immediately so buyer can no longer pay.

That sounds about right! You think that he would have retracted the offer if he found something else to spend money on....

Granted you can only do that once or twice, but eBay lists reasons you can give otherwise if the offer is accepted then ... he was obligated to pay

It's a shame people don't regard sellers higher than they do.....

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