BrentSpann Posted May 18, 2017 Share Posted May 18, 2017 Modern tier is greyed out...? I have been trying to submit a book from 1985 and the modern tier is not available. Has this been addressed anywhere else? Any help is appreciated. Link to comment Share on other sites More sharing options...
Hey Kids, Comics! Posted May 18, 2017 Share Posted May 18, 2017 No issues for me. Maybe you entered the wrong date. I just tried an ASM 265 and it worked fine. Link to comment Share on other sites More sharing options...
UnboxingTreasures Posted May 19, 2017 Share Posted May 19, 2017 I've gotten that message before. One of several bugs with the online form I experienced. I've resorted to printing out a PDF until they fix their plethora of issues. Link to comment Share on other sites More sharing options...
I like pie Posted May 19, 2017 Share Posted May 19, 2017 40 minutes ago, NamesJay said: I've gotten that message before. One of several bugs with the online form I experienced. I've resorted to printing out a PDF until they fix their plethora of issues. Ditto. Link to comment Share on other sites More sharing options...
Lethal_Collector Posted May 19, 2017 Share Posted May 19, 2017 (edited) It'd be a billion times more efficient if on step 3 where you enter the comic book information they let us add multiple books here. Rather than stepping through the entire process for each and every book That takes forever! I wish CGC would let me give them some IT advice sometimes, but they'd never listen to us collectors Here's what I'm thinking. Take this page: And add a button, with some info reminding the customer books must qualify for the same tier, like so: Then, when you click said button, you see: Voila, now you could add all your books at once and only have to step through the online process once! Jerome Edited June 6, 2017 by Lethal_Collector Jmchnaway 1 Link to comment Share on other sites More sharing options...
UnboxingTreasures Posted May 19, 2017 Share Posted May 19, 2017 I agree this would be a much better option. I think they should remove Publisher and Dates from the forms as these have to be verified by whomever is grading anyway. Lethal_Collector 1 Link to comment Share on other sites More sharing options...
Lethal_Collector Posted June 6, 2017 Share Posted June 6, 2017 I think they'll want to keep them in there to ensure both parties agree on what the issue is when subbed. Hey @Bree any chance we can get the changes I mentioned above to the online submission process? Jerome Link to comment Share on other sites More sharing options...
Zacreth Posted June 6, 2017 Share Posted June 6, 2017 So I just complained about this over the weekend. After trying several times I gave up and filled out the pdf fillable forms. Apparently it's because the system doesn't recognize the book since it's too new so you don't get the Modern Tier.... don't ask me, it makes no sense but whatever. Now it's $8 per fillable form and I had 3 invoices with some new books so yea this is fun... Link to comment Share on other sites More sharing options...
UnboxingTreasures Posted June 7, 2017 Share Posted June 7, 2017 On 6/6/2017 at 1:37 PM, Zacreth said: So I just complained about this over the weekend. After trying several times I gave up and filled out the pdf fillable forms. Apparently it's because the system doesn't recognize the book since it's too new so you don't get the Modern Tier.... don't ask me, it makes no sense but whatever. Now it's $8 per fillable form and I had 3 invoices with some new books so yea this is fun... I had that issue, and I just put in some different data for the book. They'll have to verify on their end anyway... don't think it will slow things down too much. Link to comment Share on other sites More sharing options...
Lethal_Collector Posted June 8, 2017 Share Posted June 8, 2017 I think there's a lot of room for improvement regarding CGC's handling of their databases. There ought to be a system in place that once a new book that's never been graded before gets shipped out, it automatically adds itself into the registry and the online DB. There are professional database apps like Scribe that will do this sort of thing. I've worked with the company who owns Scribe and they've been great with syncing our CRM Online data with an in house app. @Bree has there been any discussion about doing something like this at the HQ? We wouldn't have to wait for Mollie to update everything Jerome Link to comment Share on other sites More sharing options...
badmotivator Posted December 20, 2018 Share Posted December 20, 2018 I just ran into this problem this evening with only 2 of the 11 book line items I was submitting. I found if I manually entered 12/18 (December, 2018) for the dates that were actually early next year (1/19 or 2/19), it would let me select the Modern tier *and* price it with the other 9 line items without "call for price" showing up. Of course, I had to manually enter those dates and all the data in the fields after that, but I knew exactly what to put for the variations since I had blindly went through the selections before finding out the tier wasn't selectable. So, if you get this problem, try backing up and playing around with the date. Link to comment Share on other sites More sharing options...
