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CBCS is Very Unprofessional and a RIP OFF!!!
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Started by Vintage Comic Book Exchange,

96 posts in this topic

Vintage Comic Book Exchange

Vintage Comic Book Exchange

Posted
Posted

What a Joke CBCS turned out to be. They are so unprofessional it's scary how they are still in business. One thing after another with them. I said on their forum that I was undecided whom to go with CGC or CBCS. At WonderCon (Anaheim CA.) they were by the artist alley (newer books) while CGC was by the Big Time Vintage Comic Book Dealers so maybe I should look at that. They contacted me and said it was negative against them and be careful what I say. REALLY??? In an open forum? Then someone said about their CENSUS (CBCS don't have one) and everyone had a reason but my reasoning was that they don't do as much older Comic Book (Golden, Silver or Bronze Age book to have one as it wouldn't look very good compared to CGC CENSUS. Then got a lifetime ban from their forums for that??? Also, I got back one of my books with the corner missing. I had a picture 10 minutes (leaving it in the bag) before I handed it to them but it comes back missing? So I let them know and they wanted, GET THIS a picture of me handing it to them with there Company Logo in the background. ARE YOU KIDDING ME??? I told them I had the book for well over 25 years and hadn't taken out of the clear bag and was handed over to their associate. They come back with "With your own admission you didn't check the book before giving it to us" REALLY??? I can see the damn thing through the clear bag and it's been intact for 25 years. So if you thinking about doing business with CBCS, DON'T! they are not a Company that can be trusted... I have spoken many times on the phone with CBCS and EVERY TIME I get the same people and their Billing phone doesn't even work for weeks??? How small is this Company??? OH but that's not it I thought OK I'll give them another chance, why I don't know just shoot me already right? I got 20 books signed and I checked to see where they are and they closed my account? They are the WITNESS for the signing of these books. I called them and asked whats going on with my account and they said we closed it and we're sending back your books... OK, I paid for the signatures and them witnessing them as well... This is the type of Business CBCS is they have no type of Customer Service what so ever and NEVER and I mean NEVER use them, let my mistake be your guide...

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thirdgreenham

thirdgreenham

Posted
Posted
1 minute ago, A-Burning-Desire said:

What a Joke CBCS turned out to be. They are so unprofessional it's scary how they are still in business. One thing after another with them. I said on their forum that I was undecided whom to go with CGC or CBCS. At WonderCon (Anaheim CA.) they were by the artist alley (newer books) while CGC was by the Big Time Vintage Comic Book Dealers so maybe I should look at that. They contacted me and said it was negative against them and be careful what I say. REALLY??? In an open forum? Then someone said about their CENSUS (CBCS don't have one) and everyone had a reason but my reasoning was that they don't do as much older Comic Book (Golden, Silver or Bronze Age book to have one as it wouldn't look very good compared to CGC CENSUS. Then got a lifetime ban from their forums for that??? Also, I got back one of my books with the corner missing. I had a picture 10 minutes (leaving it in the bag) before I handed it to them but it comes back missing? So I let them know and they wanted, GET THIS a picture of me handing it to them with there Company Logo in the background. ARE YOU KIDDING ME??? I told them I had the book for well over 25 years and hadn't taken out of the clear bag and was handed over to their associate. They come back with "With your own admission you didn't check the book before giving it to us" REALLY??? I can see the damn thing through the clear bag and it's been intact for 25 years. So if you thinking about doing business with CBCS, DON'T! they are not a Company that can be trusted... I have spoken many times on the phone with CBCS and EVERY TIME I get the same people and their Billing phone doesn't even work for weeks??? How small is this Company??? OH but that's not it I thought OK I'll give them another chance, why I don't know just shoot me already right? I got 20 books signed and I checked to see where they are and they closed my account? They are the WITNESS for the signing of these books. I called them and asked whats going on with my account and they said we closed it and we're sending back your books... OK, I paid for the signatures and them witnessing them as well... This is the type of Business CBCS is they have no type of Customer Service what so ever and NEVER and I mean NEVER use them, let my mistake be your guide...

:o

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Sal

Sal

Posted
Posted

if there's one thing i've learned over the years, it's that the amount of punctuation used in a screed by a New Guy is directly proportional to the validity of their complaint(s).

 

in this case, i think we can all agree that it's time to break out the pitchforks and torches and follow this guy to this thread's inevitable conclusion

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ADAMANTIUM

ADAMANTIUM

Posted
Posted
6 minutes ago, namisgr said:

Wall of text.  Too cluttered, did not read.

It's copied and pasted from this thread..

It was suggested to him that in Comics General that more people would see it.....

He has a legitimate complaint, but it isn't anything that we didn't already know :foryou:  

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Pirate

Pirate

Posted
Posted (edited)
22 minutes ago, thirdgreenham said:

:o

One shouldn't leave a book in a bag for 25 years and be shocked a corner got stuck to the bag.  doh!

Edited by Pirate
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ADAMANTIUM

ADAMANTIUM

Posted
Posted
3 minutes ago, Pirate said:

One shouldn't leave a book in a bag for 25 years and be shocked a corner got stuck to the bag.  doh!

That's true :popcorn: wonder why voldy then tried to make it his fault in a "different" way, I think that was the complaint :foryou: 

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Pirate

Pirate

Posted
Posted
Just now, ADAMANTIUM said:

That's true :popcorn: wonder why voldy then tried to make it his fault in a "different" way, I think that was the complaint :foryou: 

He probably had Cal flashbacks, happens to the best of us.

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OrangeNemesis

OrangeNemesis

Posted
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Posted
2 hours ago, A-Burning-Desire said:

What a Joke CBCS turned out to be. They are so unprofessional it's scary how they are still in business. One thing after another with them. I said on their forum that I was undecided whom to go with CGC or CBCS. At WonderCon (Anaheim CA.) they were by the artist alley (newer books) while CGC was by the Big Time Vintage Comic Book Dealers so maybe I should look at that. They contacted me and said it was negative against them and be careful what I say. REALLY??? In an open forum? Then someone said about their CENSUS (CBCS don't have one) and everyone had a reason but my reasoning was that they don't do as much older Comic Book (Golden, Silver or Bronze Age book to have one as it wouldn't look very good compared to CGC CENSUS. Then got a lifetime ban from their forums for that??? Also, I got back one of my books with the corner missing. I had a picture 10 minutes (leaving it in the bag) before I handed it to them but it comes back missing? So I let them know and they wanted, GET THIS a picture of me handing it to them with there Company Logo in the background. ARE YOU KIDDING ME??? I told them I had the book for well over 25 years and hadn't taken out of the clear bag and was handed over to their associate. They come back with "With your own admission you didn't check the book before giving it to us" REALLY??? I can see the damn thing through the clear bag and it's been intact for 25 years. So if you thinking about doing business with CBCS, DON'T! they are not a Company that can be trusted... I have spoken many times on the phone with CBCS and EVERY TIME I get the same people and their Billing phone doesn't even work for weeks??? How small is this Company??? OH but that's not it I thought OK I'll give them another chance, why I don't know just shoot me already right? I got 20 books signed and I checked to see where they are and they closed my account? They are the WITNESS for the signing of these books. I called them and asked whats going on with my account and they said we closed it and we're sending back your books... OK, I paid for the signatures and them witnessing them as well... This is the type of Business CBCS is they have no type of Customer Service what so ever and NEVER and I mean NEVER use them, let my mistake be your guide...

and FYI Borock is one of the most upstanding dudes in this profession.

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ADAMANTIUM

ADAMANTIUM

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@A-Burning-Desire

You said "open forum" and I don't think they are as "open" as you think. Even here there are rules by a owned, supported, and operated forum as there is across the street. People have mentioned libel and other stuff, so make sure you don't just join and post :shy: it's not as simple ad all that. Even here they suggest you introduce yourself and things like that, try easing into it (thumbsu

 

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