Dutch74 Posted June 28, 2018 Share Posted June 28, 2018 (edited) Recently, I ordered numerous books with Unknown Comics, so I had several orders unfulfilled at the same time. Unknown was unwilling to switch books from one order to the other, meaning I had to wait unnecessary long for the bulk of the books to arrive. When all books were in, Unknown Comics was still slow to ship the orders. When the orders arrived, they contained several bad books. Unknown refused to hand out return labels, meaning I have to pay because they delivered bad books. In the discussion that followed, Unknown deliberately stalled the discussion, and when finally I made an emotional remark, for which I immediately apologized, they used this as a justification to block me on their facebook-messenger. Customer is king? I have filed a CC case against Unknown. Good luck in dealing with this company, which turned out to be hardly any better than ComicXposure. E Edited June 28, 2018 by Dutch74 typo Link to comment Share on other sites More sharing options...
Dick Pontoon Posted June 28, 2018 Share Posted June 28, 2018 lizards2 1 Link to comment Share on other sites More sharing options...
Mr.Mcknowitall Posted June 28, 2018 Share Posted June 28, 2018 Without judging, I don't quite think the issue raises to the level of Malpractice. RockMyAmadeus 1 Link to comment Share on other sites More sharing options...
mattn792 Posted June 28, 2018 Share Posted June 28, 2018 Anyone got a flowchart? Link to comment Share on other sites More sharing options...
RockMyAmadeus Posted June 28, 2018 Share Posted June 28, 2018 jsilverjanet 1 Link to comment Share on other sites More sharing options...
Mr.Mcknowitall Posted June 28, 2018 Share Posted June 28, 2018 3 minutes ago, mattn792 said: Anyone got a flowchart? I think everything is still Unknown, at this time. Link to comment Share on other sites More sharing options...
Popular Post Darren04 Posted June 28, 2018 Popular Post Share Posted June 28, 2018 What is being left out is our policy is we do refund the shipping upon return being received. We did block Mr. Lie after used explicit language towards my customer service person. We offered to replace both books that arrived damaged. He has threatened to “hurt me where it will hurt most” by filing a credit card claim even though he was offer both refund on shipping and new books. He did not apologize until after we called him out. Also there was resolution to the issue before we blocked him from our FB Page as well we have responded to him through email still. ADAMANTIUM, jsilverjanet, Buzzetta and 3 others 6 Link to comment Share on other sites More sharing options...
Mr.Mcknowitall Posted June 28, 2018 Share Posted June 28, 2018 Well, there goes the darn flowchart. Amazing, both sides of the story, within 1 hour and seven posts. Is that a record? Link to comment Share on other sites More sharing options...
RockMyAmadeus Posted June 28, 2018 Share Posted June 28, 2018 I've done business with Unknown on at least two occasions, and was quite satisfied with the service I received. Link to comment Share on other sites More sharing options...
Sal Posted June 28, 2018 Share Posted June 28, 2018 i can't be the only one reading the initial post and thinking "there's something about this i'm not being told," can i? it's as though customer service complaint rants posted here come from a strange sort of template or something Larryw7, Mr.Mcknowitall and RockMyAmadeus 2 1 Link to comment Share on other sites More sharing options...
Popular Post seanfingh Posted June 28, 2018 Popular Post Share Posted June 28, 2018 2 minutes ago, Sal said: i can't be the only one reading the initial post and thinking "there's something about this i'm not being told," can i? it's as though customer service complaint rants posted here come from a strange sort of template or something Dutch74 has had an *ahem* interesting series of interactions on the Boards. Suffice it to say, I am shocked neither at the incoherence, nor the vituperative outburst. jsilverjanet, comicdonna, Lazyboy and 8 others 11 Link to comment Share on other sites More sharing options...
Sal Posted June 28, 2018 Share Posted June 28, 2018 1 minute ago, seanfingh said: Dutch74 has had an *ahem* interesting series of interactions on the Boards. Suffice it to say, I am shocked neither at the incoherence, nor the vituperative outburst. see, this is why folks like me need folks like you; to provide contextual analysis and inside baseball bons mots for this magnificent wonderland jimjum12 1 Link to comment Share on other sites More sharing options...
RockMyAmadeus Posted June 28, 2018 Share Posted June 28, 2018 Link to comment Share on other sites More sharing options...
Sal Posted June 28, 2018 Share Posted June 28, 2018 Just now, RockMyAmadeus said: "Firss, chu get the money, then chu get the comics, then chu get the wome- uhh, wait thass no right, I theenks." Link to comment Share on other sites More sharing options...
Junkdrawer Posted June 28, 2018 Share Posted June 28, 2018 Who do I see about getting my 3 minutes back? Dmac538 and zeezee 2 Link to comment Share on other sites More sharing options...
Get Marwood & I Posted June 28, 2018 Share Posted June 28, 2018 I sold many comics to Dutch74 over a long period a few years back and found him to be a thoroughly decent chap. He loves his Amazing Spider-Man and was always friendly and fair during our dealings. Gotham Kid 1 Link to comment Share on other sites More sharing options...
ExNihilo Posted June 28, 2018 Share Posted June 28, 2018 48 minutes ago, Mr.Mcknowitall said: Well, there goes the darn flowchart. Amazing, both sides of the story, within 1 hour and seven posts. Is that a record? Helluva lot shorter than that Paradise Comics thread. Or the thread about the deal that went sideways. Link to comment Share on other sites More sharing options...
Dutch74 Posted June 28, 2018 Author Share Posted June 28, 2018 It is obvious that everything I post on this forum is subject to a series of automatic negative reactions. But I do not care and I am not surprised. After all, I am dealing here mostly with citizens of the USA, a country where facts have become irrelevant and twisting the truth has become a form of art. To those: feel free to doubt what I say and believe what Darren says. Buy comics at Unknown and see what happens. However, there has to be a silent majority of boardies who read these messages, compare them to other bits of information and make up their own mind. If there is just one person who becomes more careful about ordering at Unknown then this is worth it. Oh, and Darren. Nice try. Look in the mirror and try saying aloud: "I am NOT a liar" Link to comment Share on other sites More sharing options...
I like pie Posted June 28, 2018 Share Posted June 28, 2018 44 minutes ago, RockMyAmadeus said: I've done business with Unknown on at least two occasions, and was quite satisfied with the service I received. Same. Not many but no problems and all the raw books purchased through them have come back 9.8. Link to comment Share on other sites More sharing options...
I like pie Posted June 28, 2018 Share Posted June 28, 2018 4 minutes ago, Dutch74 said: It is obvious that everything I post on this forum is subject to a series of automatic negative reactions. WTTB Link to comment Share on other sites More sharing options...
