JWKyle Posted August 9, 2018 Share Posted August 9, 2018 Has anyone used this company. I got a E-mail from Metro and CGC had a ad banner on their home page. I've been thinking about getting a small policy for awhile and just wanted to see what others thought of this company. Link to comment Share on other sites More sharing options...
skypinkblu Posted August 9, 2018 Share Posted August 9, 2018 I've used them for years. They are very nice, very responsive. I have not however, ever filed a claim. Link to comment Share on other sites More sharing options...
jools&jim Posted August 9, 2018 Share Posted August 9, 2018 Just now, skypinkblu said: I've used them for years. They are very nice, very responsive. I have not however, ever filed a claim. Same here... Link to comment Share on other sites More sharing options...
alexgross.com Posted August 9, 2018 Share Posted August 9, 2018 i just bought a policy with them. very nice on the phone and a very convenient policy to have. needless to say i too have not had to file a claim yet. but no one else that i can find seems to provide what they do, which is coverage for any book you own, ship, or receive. Link to comment Share on other sites More sharing options...
alexgross.com Posted August 9, 2018 Share Posted August 9, 2018 they are also going to soon start covering artwork as well, they recently informed me. in case thats of use to you. it is to me! Link to comment Share on other sites More sharing options...
thunsicker Posted August 9, 2018 Share Posted August 9, 2018 Reminds me, I just got my latest invoice from them. Better get on it before my coverage lapses. Thanks for the reminder. Link to comment Share on other sites More sharing options...
JWKyle Posted August 9, 2018 Author Share Posted August 9, 2018 Thanks for the responses so far feeling better about this now. Think I might give them a call. Link to comment Share on other sites More sharing options...
comicquant Posted August 9, 2018 Share Posted August 9, 2018 (edited) I've used them for a couple of years now. They're very responsive and thorough if you have questions. I've not filed a claim either but the policy is very cut and dry with no ambiguity. Edited August 9, 2018 by comicquant Link to comment Share on other sites More sharing options...
Howling Mad Posted August 9, 2018 Share Posted August 9, 2018 29 minutes ago, skypinkblu said: I've used them for years. They are very nice, very responsive. I have not however, ever filed a claim. This. Ensure your policy includes shipment insurance. Mine covers all shipping types up to $2.5K, while books sent via registered mail are covered to $12.5K or $15K, something around there. Nice peace of mind, and pays for itself after a shipment or two of higher value books. Link to comment Share on other sites More sharing options...
justafan Posted August 9, 2018 Share Posted August 9, 2018 there's a thread on here somewhere that lists a few examples from people's experience who had them and had to file a claim. from what I recall they seemed to be OK with paying out on claims but also tend to drop you afterwards if the claim was significant or too frequent. Not sure what those folks are doing about insurance now. kinda makes you want to hold off on filing small claims and wait for the time when you really need to file a big claim in case it ends up being a one and done situation. give them a call and ask what their policy is on claim frequency limits and grounds for dropping you. Link to comment Share on other sites More sharing options...
stippy52 Posted August 9, 2018 Share Posted August 9, 2018 I had them for about 4 years. Always nice and responsive to any questions. Got water in the basement that damaged a model train collection. About $5 grand in damaged trains. Gave them a list of what was damaged and estimated replacement costs. Sent pics to them. 2 weeks later I had a check for the damages. They will now not renew my policy. Not A Clone 1 Link to comment Share on other sites More sharing options...
valiantman Posted August 9, 2018 Share Posted August 9, 2018 11 hours ago, jools&jim said: 11 hours ago, skypinkblu said: I've used them for years. They are very nice, very responsive. I have not however, ever filed a claim. Same here... +1 Link to comment Share on other sites More sharing options...
pjray55 Posted August 9, 2018 Share Posted August 9, 2018 1 hour ago, stippy52 said: I had them for about 4 years. Always nice and responsive to any questions. Got water in the basement that damaged a model train collection. About $5 grand in damaged trains. Gave them a list of what was damaged and estimated replacement costs. Sent pics to them. 2 weeks later I had a check for the damages. They will now not renew my policy. thanks for the insight, have you moved your collectibles insure elsewhere since? Link to comment Share on other sites More sharing options...
JWKyle Posted August 9, 2018 Author Share Posted August 9, 2018 (edited) Just got off the phone and I now have a policy wasn't that expensive and it was super easy. Doug the agent was well informed and answered all the questions I could throw at him. I was leaning towards getting a policy but was on the fence the boards pushed me over the edge and I went for it thanks for the input guys (and gal). Edited August 9, 2018 by JWKyle Link to comment Share on other sites More sharing options...
stippy52 Posted August 9, 2018 Share Posted August 9, 2018 5 hours ago, pjray55 said: thanks for the insight, have you moved your collectibles insure elsewhere since? Yep. They are my Father in laws collection. Wish I had the space he had before he passed. Requires a lot of space for the type of layout he had. Great around Christmas time though. Link to comment Share on other sites More sharing options...
TMNT Posted August 10, 2018 Share Posted August 10, 2018 20 hours ago, www.alexgross.com said: they are also going to soon start covering artwork as well, they recently informed me. in case thats of use to you. it is to me! I've had comic artwork insured with them for years...do you mean non-comic art? Link to comment Share on other sites More sharing options...
HENRYSPENCER Posted August 10, 2018 Share Posted August 10, 2018 10 hours ago, stippy52 said: I had them for about 4 years. Always nice and responsive to any questions. Got water in the basement that damaged a model train collection. About $5 grand in damaged trains. Gave them a list of what was damaged and estimated replacement costs. Sent pics to them. 2 weeks later I had a check for the damages. They will now not renew my policy. At least they paid you out. You run that risk will all insurance companies. They have the right to deny coverage. Link to comment Share on other sites More sharing options...
thunsicker Posted August 10, 2018 Share Posted August 10, 2018 1 hour ago, TMNT said: 22 hours ago, www.alexgross.com said: they are also going to soon start covering artwork as well, they recently informed me. in case thats of use to you. it is to me! I've had comic artwork insured with them for years...do you mean non-comic art? Considering Alex is a painter I'm assuming he means art art. Link to comment Share on other sites More sharing options...
alexgross.com Posted August 10, 2018 Share Posted August 10, 2018 1 hour ago, thunsicker said: Considering Alex is a painter I'm assuming he means art art. yes, sorry for the confusion. i didnt know that they cover comic art, but they said they will probably start covering fine art like paintings, which i do have here and they are of some value (both mine and other artists') . so that would also be useful for me and anyone who has art other than comic art. thats great that they cover comic art too, i only have a little but i have to make sure it's covered by my policy now. ADAMANTIUM 1 Link to comment Share on other sites More sharing options...
rogue14 Posted August 21, 2018 Share Posted August 21, 2018 On 8/9/2018 at 11:02 AM, stippy52 said: I had them for about 4 years. Always nice and responsive to any questions. Got water in the basement that damaged a model train collection. About $5 grand in damaged trains. Gave them a list of what was damaged and estimated replacement costs. Sent pics to them. 2 weeks later I had a check for the damages. They will now not renew my policy. I was just about to start a thread on this very topic and company, good thing I did a search first. I’m on the fence too. Don’t have to many high grade books but hope to in the future. Things can and do happen so it’s disappointing to hear that they don’t want to renew your policy considering that’s what insurance is for. It’s their right yes, but what’s the point of you can’t use it again? On 8/9/2018 at 5:45 PM, stippy52 said: Yep. They are my Father in laws collection. Wish I had the space he had before he passed. Requires a lot of space for the type of layout he had. Great around Christmas time though. Did you get another policy with a different company or just relocated the collection? Link to comment Share on other sites More sharing options...
