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First Submission Experience: Cracked cases
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6 posts in this topic

11 hours ago, dcampbell07 said:

I recently submitted my first 19 books to get graded. 3 of 19 (15.7%) of the cases I received were cracked upon arrive. I’m a little surprised and was wondering if this frequency is normal? The packing seemed OK from what I could tell. 

No, that is not normal. I would phone CGC first thing tomorrow(Monday). 

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On 11/4/2018 at 12:43 PM, DjMartini said:

Sorry to hear this o.O

As stated, definitely contact CGC first thing on Monday. Hopefully they will discuss the situation with you.

Also let us know what happens. Good luck and hopefully everything gets fixed!

:popcorn:

They said they will reholder them and pay for shipment both ways!  I just hope they fast track it so I don't have to wait 1-2 months to get them back.

Edited by dcampbell07
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