DJones Posted November 13, 2018 Share Posted November 13, 2018 Hi, I received an order the other week from them that was incorrect and haven't been able to contact anyone. I opened a pack of arklites that was labeled 100 count but instead received only 49. I sent an email, no answer. I left a voicemail, no answer. Are these guys slow to return messages or am I getting the blow off?? Anybody know anyone over there that will talk to me? Link to comment Share on other sites More sharing options...
musicmeta Posted November 14, 2018 Share Posted November 14, 2018 Not sure, I would try another phone call and see if they still don't respond. Link to comment Share on other sites More sharing options...
lizards2 Posted November 15, 2018 Share Posted November 15, 2018 It sounds like a personal problem, but I would try a fax if you really want an answer. Link to comment Share on other sites More sharing options...
DJones Posted November 15, 2018 Author Share Posted November 15, 2018 Thanks for your responses. I finally got someone on the phone today and he agreed to send the remaining arklites to me. Link to comment Share on other sites More sharing options...
jools&jim Posted November 15, 2018 Share Posted November 15, 2018 In my experience, they don't respond to e-mails. Glad to hear you got somebody on the phone...! Link to comment Share on other sites More sharing options...
