Help...raw book from heritage came back purple label
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Hi a few a months back I bought a raw asm 14 that was advertised as a fn and was raw

It came back from cgc as 7.0 but with small amount of color touch.

I'm obviously pissed bc the book won't be worth what I spent. Has this happened to anyone? I do plan on calling heritage on monday.

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Yes, I'd make the call ASAP. From what I understand, Jerry Stephen still grades the raw books for Heritage. Looks like he may have missed it...  (shrug)

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When this has happened to me, Heritage took care of everything.  Just took a couple phone calls and an email.

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Heritage is as professional as they come.  They will definitely make it right. 

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Thx for the replies

 

What did heritage do to make it right. I'm debating asking them to pay to see if ccs can remove the restoration and go from there. I've heard sometimes removing a little color touch won't move the grade too much and I'd happily take this in 5.0 up

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3 hours ago, Kingkongcraig said:

Thx for the replies

 

What did heritage do to make it right. I'm debating asking them to pay to see if ccs can remove the restoration and go from there. I've heard sometimes removing a little color touch won't move the grade too much and I'd happily take this in 5.0 up

As in any tangible investment, your in price is the key to your best next move. What did you pay for this in total? The book + buyer's fee (if any), etc. What's your total cost?

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6 hours ago, Kingkongcraig said:

Thx for the replies

 

What did heritage do to make it right. I'm debating asking them to pay to see if ccs can remove the restoration and go from there. I've heard sometimes removing a little color touch won't move the grade too much and I'd happily take this in 5.0 up

For me, they refunded my purchase price, all CGC fees, plus all shipping charges.  I sent them back the book and they auctioned it in the PLOD slab a few months later.

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On 8/4/2019 at 1:41 PM, Kingkongcraig said:

Thx for the replies

 

What did heritage do to make it right. I'm debating asking them to pay to see if ccs can remove the restoration and go from there. I've heard sometimes removing a little color touch won't move the grade too much and I'd happily take this in 5.0 up

Personally, I'd try to get my money back and then look around for a better copy. But whatever you do, good luck...  :wishluck:

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