The Voord Posted February 23, 2020 Share Posted February 23, 2020 Don't forget to send a copy of the FAQ to Steve Donnelly for proof-reading and omissions. alxjhnsn 1 Link to comment Share on other sites More sharing options...
wurstisart Posted February 23, 2020 Share Posted February 23, 2020 5 minutes ago, The Voord said: Don't forget to send a copy of the FAQ to Steve Donnelly for proof-reading and omissions. But he will have to ask his brother first 🤷♂️ grapeape and MAR1979 2 Link to comment Share on other sites More sharing options...
The Voord Posted February 23, 2020 Share Posted February 23, 2020 1 hour ago, wurstisart said: But he will have to ask his brother first 🤷♂️ Copy his brother in on the e-mail. Problem solved! I think . . . grapeape 1 Link to comment Share on other sites More sharing options...
lobrac Posted February 23, 2020 Share Posted February 23, 2020 2 hours ago, The Voord said: Don't forget to send a copy of the FAQ to Steve Donnelly for proof-reading and omissions. Not sure that would be a good idea. They may add stats to the copy of the FAQ and sell it as an "alternate cover." Sideshow Bob and MAR1979 1 1 Link to comment Share on other sites More sharing options...
Bird Posted February 23, 2020 Share Posted February 23, 2020 Just now, lobrac said: Not sure that would be a good idea. They may add stats to the copy of the FAQ and sell it as an "alternate cover." FAKE FAQS! grapeape and The Voord 1 1 Link to comment Share on other sites More sharing options...
grapeape Posted February 23, 2020 Share Posted February 23, 2020 2 hours ago, wurstisart said: But he will have to ask his brother first 🤷♂️ Link to comment Share on other sites More sharing options...
vodou Posted February 23, 2020 Share Posted February 23, 2020 57 minutes ago, Bird said: FAKE FAQS! Uh uh, unpublished 1st version. Link to comment Share on other sites More sharing options...
MyNameIsLegion Posted February 23, 2020 Share Posted February 23, 2020 Alex, i was thinking about this topic yesterday, as I was reading the Spencer thread. For me, Spencer and the D-Bros are the extreme ends of the OA dealer continuum- Spencer: high ethics, horrible communication and website and general sales/inventory management. But- fair pricing Donnelly’s : very responsive, but corrupt AF for all the reasons this thread mentions and ridiculous pricing. Everyone else falls in the middle - Blackline Fever closer to Spencer for example. I would put Anthony in the middle - Mitch? Burkey? Ideally you could scatter plot this into quadrants on an x/y axis - but I can’t decide what each axis represents as I almost need a third axis to capture ethics, pricing, & communication/general business professionalism. but @alxjhnsn this sounds like just the kind of business analysis you were born to do! NC101, Twanj and Rick2you2 3 Link to comment Share on other sites More sharing options...
alxjhnsn Posted February 23, 2020 Author Share Posted February 23, 2020 27 minutes ago, MYNAMEISLEGION said: @alxjhnsn this sounds like just the kind of business analysis you were born to do! I'm just a old electrical engineer moved into product planning. I like to collect facts, but I'm not much of a business analyst. Link to comment Share on other sites More sharing options...
alxjhnsn Posted February 23, 2020 Author Share Posted February 23, 2020 1 hour ago, MYNAMEISLEGION said: Spencer: high ethics, horrible communication and website and general sales/inventory management. But- fair pricing Donnelly’s : very responsive, but corrupt AF for all the reasons this thread mentions and ridiculous pricing. That's an interesting thought. Perhaps the FAQ should be organized by the topics we feel are important in dealers. What are the most important characteristics for a dealer? Are the characteristics you look for in a rep the same? Link to comment Share on other sites More sharing options...
MyNameIsLegion Posted February 23, 2020 Share Posted February 23, 2020 Just now, alxjhnsn said: That's an interesting thought. Perhaps the FAQ should be organized by the topics we feel are important in dealers. What are the most important characteristics for a dealer? Are the characteristics you look for in a rep the same? Heh- you took the bait! I’d say: Quality of inventory pricing ethics operational efficiency this is starting to look more like a weighted score Link to comment Share on other sites More sharing options...
vodou Posted February 23, 2020 Share Posted February 23, 2020 6 minutes ago, alxjhnsn said: What are the most important characteristics for a dealer? Neither a pitcher not catcher for The Shillers Link to comment Share on other sites More sharing options...
Rick2you2 Posted February 24, 2020 Share Posted February 24, 2020 1 hour ago, MYNAMEISLEGION said: Heh- you took the bait! I’d say: Quality of inventory pricing ethics operational efficiency this is starting to look more like a weighted score I would just run an x/y table of Good Business Practices v. Good Ethical Practices. For the ....overly serious....you can also include a weighted table of values, say: 15% speedy sending of purchased items; 20% accurate description; 20% untampered product, 10% well packaged shipping; 10% deep inventory, 15% quality of communications, 10% accurate and available pricing. I wouldn't include level of pricing; that's a business decision. But, fair disclosure about it is different. MyNameIsLegion 1 Link to comment Share on other sites More sharing options...
RBerman Posted February 24, 2020 Share Posted February 24, 2020 (edited) 5 hours ago, MYNAMEISLEGION said: Alex, i was thinking about this topic yesterday, as I was reading the Spencer thread. For me, Spencer and the D-Bros are the extreme ends of the OA dealer continuum- Spencer: high ethics, horrible communication and website and general sales/inventory management. But- fair pricing Donnelly’s : very responsive, but corrupt AF for all the reasons this thread mentions and ridiculous pricing. Everyone else falls in the middle - Blackline Fever closer to Spencer for example. I would put Anthony in the middle - Mitch? Burkey? Ideally you could scatter plot this into quadrants on an x/y axis - but I can’t decide what each axis represents as I almost need a third axis to capture ethics, pricing, & communication/general business professionalism. but @alxjhnsn this sounds like just the kind of business analysis you were born to do! This is one of several reasons why expanding beyond one dealer would be a good idea. Rather than a weighted final score, just give subscores in the different categories so that buyers are more informed as to what they're getting into. Accountability is an important part of improved quality control, and if scores could be promulgated, the best dealers stand to win, and dealers are inspired to address their weak spots. Web site has good functionality Responds promptly to inquiries Web site accurately reflects inventory Web site prices are clear and are honored Product descriptions are detailed and accurate And so on. People could submit ratings. There would need to be some system to prevent fraudulent ratings (not sure what that would look like) yet provide anonymity (to forestall dealer retaliation). Edited February 24, 2020 by RBerman Link to comment Share on other sites More sharing options...
malvin Posted February 24, 2020 Share Posted February 24, 2020 This was supposed to be an FAQ, not a weighted score for dealers. Malvin The Voord and alxjhnsn 1 1 Link to comment Share on other sites More sharing options...
malvin Posted February 24, 2020 Share Posted February 24, 2020 Saying that though, I think Sean articulated a great framework to evaluate Dealers. That is a different document. Malvin The Voord and alxjhnsn 2 Link to comment Share on other sites More sharing options...
RBerman Posted February 24, 2020 Share Posted February 24, 2020 1 hour ago, malvin said: This was supposed to be an FAQ, not a weighted score for dealers. Malvin It can be whatever who does it makes it. The categories listed will be germane either way. Link to comment Share on other sites More sharing options...
NC101 Posted February 24, 2020 Share Posted February 24, 2020 (edited) 7 hours ago, MYNAMEISLEGION said: Alex, i was thinking about this topic yesterday, as I was reading the Spencer thread. For me, Spencer and the D-Bros are the extreme ends of the OA dealer continuum- Spencer: high ethics, horrible communication and website and general sales/inventory management. But- fair pricing Donnelly’s : very responsive, but corrupt AF for all the reasons this thread mentions and ridiculous pricing. Everyone else falls in the middle - Blackline Fever closer to Spencer for example. I would put Anthony in the middle - Mitch? Burkey? Ideally you could scatter plot this into quadrants on an x/y axis - but I can’t decide what each axis represents as I almost need a third axis to capture ethics, pricing, & communication/general business professionalism. but @alxjhnsn this sounds like just the kind of business analysis you were born to do! Edited February 24, 2020 by NC101 Link to comment Share on other sites More sharing options...
MyNameIsLegion Posted February 24, 2020 Share Posted February 24, 2020 1 hour ago, NC101 said: Nailed it! NC101 1 Link to comment Share on other sites More sharing options...
BCarter27 Posted February 24, 2020 Share Posted February 24, 2020 5 hours ago, NC101 said: Fixed it for you- Link to comment Share on other sites More sharing options...
