How CGC handles pedigree submissions - boards and bags 2 2

[nesta]

I'm preparing my first submission and I have some "Oakland copies."  They have a bag board and sticker indicating place of purchase, condition, etc.  I recall that CGC will not return bags and boards... is that true for pedigrees as well?  I'd be fine if CGC does not recognize authenticity for any reason they so desire, but I'm concerned if they do not return the bag/board with label and do not recognize the pedigree.  Seems silly but am I correct to worry or would they return the bag/and board under these circumstances.  https://www.cgccomics.com/resources/pedigree/ is helpful but it does not state how they handle items I mentioned.  Thanks in advance!

[Hutch88]

Best thing is to call cust. service. Very helpful! Good question, i dont think they return bags and boards?

[nesta]

Thanks @Hutch88  I tried calling several times over a couple of days and could not reach a live person... but maybe things have calmed down.  I'll try again!

 

 

[theCapraAegagrus]

5 hours ago, nesta said:

Thanks @Hutch88  I tried calling several times over a couple of days and could not reach a live person... but maybe things have calmed down.  I'll try again!

Try emailing them if you can't reach via phone.

[Matt G]

@nesta please email our customer service team at the address below. Please note that our "non-operations" teams such as customer service are mostly working from home and are not available via phone at this time. Thank you

submissions@cgccomics.com 

[Math Teacher]

22 hours ago, nesta said:

I'm preparing my first submission and I have some "Oakland copies."  They have a bag board and sticker indicating place of purchase, condition, etc.  I recall that CGC will not return bags and boards... is that true for pedigrees as well?  I'd be fine if CGC does not recognize authenticity for any reason they so desire, but I'm concerned if they do not return the bag/board with label and do not recognize the pedigree.  Seems silly but am I correct to worry or would they return the bag/and board under these circumstances.  https://www.cgccomics.com/resources/pedigree/ is helpful but it does not state how they handle items I mentioned.  Thanks in advance!

When I sent in a Edgar Church pedigree book, a paper from Metropolis Comics identified it as such. I made a photocopy of the original, and I sent that along with my shipment. It turned out fine for me.

[joeypost]

15 hours ago, Joe Ankenbauer said:

When I sent in a Edgar Church pedigree book, a paper from Metropolis Comics identified it as such. I made a photocopy of the original, and I sent that along with my shipment. It turned out fine for me.

This.