Rezin1234 Posted July 30, 2020 Share Posted July 30, 2020 Hi, i have seen several books that are noted as having restoration applied to them receive universal labels. These same books always received purple labels in the past. is the reason they are receiving blue universal labels due to the fact they are custom labels? Will this be changed soon as it doesn’t seem right for restored books to still be in a blue label with a note on the cover. Keys_Collector 1 Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted July 31, 2020 Administrator Share Posted July 31, 2020 Good morning, Thanks for your message. Do you have any examples you can provide? If a book has restoration and it is noted on the label it would get a restored label. If the book then goes through restoration removal and we can successfully remove that restoration then it can get a universal label. If you have a certification number you can provide, we can check further for you. Thanks! Link to comment Share on other sites More sharing options...
onlyweaknesskryptonite Posted July 31, 2020 Share Posted July 31, 2020 14 hours ago, Rezin1234 said: Hi, i have seen several books that are noted as having restoration applied to them receive universal labels. These same books always received purple labels in the past. is the reason they are receiving blue universal labels due to the fact they are custom labels? Will this be changed soon as it doesn’t seem right for restored books to still be in a blue label with a note on the cover. This is an issue CGC is correcting. They have a few mistakes out there that have been discussed in another thread here.. However if you have other examples definitely let CGC know as they are working to correct these mistakes. Link to comment Share on other sites More sharing options...
Keys_Collector Posted July 31, 2020 Share Posted July 31, 2020 Not a good look for CGC at all that 1) they allowed this to happen on numerous occasions, 2) Brittany responded on the thread saying they are aware and taking care of it and 3) a representative responds with no knowledge of the topic when this issue was brought up a year ago. PleaseDontTouch 1 Link to comment Share on other sites More sharing options...
Rezin1234 Posted August 1, 2020 Author Share Posted August 1, 2020 16 hours ago, onlyweaknesskryptonite said: This is an issue CGC is correcting. They have a few mistakes out there that have been discussed in another thread here.. However if you have other examples definitely let CGC know as they are working to correct these mistakes. Here is one I saw recently. Hulk 181 9.0 trimmed but blue label onlyweaknesskryptonite and Keys_Collector 1 1 Link to comment Share on other sites More sharing options...
Rezin1234 Posted August 1, 2020 Author Share Posted August 1, 2020 17 hours ago, Jennifer F. said: Good morning, Thanks for your message. Do you have any examples you can provide? If a book has restoration and it is noted on the label it would get a restored label. If the book then goes through restoration removal and we can successfully remove that restoration then it can get a universal label. If you have a certification number you can provide, we can check further for you. Thanks! Please see response above. Hutch88 1 Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted August 3, 2020 Administrator Share Posted August 3, 2020 I did check further into this for you and it looks like the issue was due to the custom label as seen in this example. If you have a book in your possession that does have this error, please email the information to us and we can send you a shipping label to send it back for correction. You can email us at submissions@cgccomics.com Thanks! Link to comment Share on other sites More sharing options...
