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Member Submission Tracking When Dealer Submits
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3 posts in this topic

Would you be able to add a feature so that when dealers submit comics on a customer's behalf, the customer can track their submission? Basically the dealer would give the CGC member number and the member would then see the submission through their own account.

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Good morning, thanks for your message.  Tracking information on a submission would only be accessible to the customer that submitted the order.  If a facilitator is submitting the book on your behalf then that facilitator would be considered the customer and only they would have access to tracking information about that invoice.  The only way for you to track something directly would be if you submitted that to us yourself under your own customer number.  

If you have any other questions, please let us know.  Thank you!

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6 hours ago, Jennifer F. said:

Good morning, thanks for your message.  Tracking information on a submission would only be accessible to the customer that submitted the order.  If a facilitator is submitting the book on your behalf then that facilitator would be considered the customer and only they would have access to tracking information about that invoice.  The only way for you to track something directly would be if you submitted that to us yourself under your own customer number.  

If you have any other questions, please let us know.  Thank you!

Thanks!

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