What's your advice after buying a comic with a faulty case if seller didn't mention it? 0

[JoeGuy]

Hi everyone.

I purchased my first CGC encased comic: Ms. Marvel (2014) #1 seen below. It has a missing chunk on the side, due to maybe heat, damage, bubbling or something else, I couldn't tell you. What is the usual thing for the buyer to do in this situation if it wasn't disclosed in the listing?

It's an inexpensive book and I have zero intention of selling or speculating on comics. I just wanted Kamala's #1 for my shelf. 

Thanks very much.

[thegiftedone45]

Return the item or if you still want to keep it leave a bad review. 

[Gaard]

That's not the injection spot?

[JoeGuy]

3 minutes ago, Gaard said:

That's not the injection spot?

Would you mind telling me what that is? If it's a natural defect from casting that would be great. 

[ADAMANTIUM]

2 minutes ago, JoeGuy said:

7 minutes ago, Gaard said:

That's not the injection spot?

Would you mind telling me what that is? If it's a natural defect from casting that would be great. 

It is, there have been like 3 generations of slabs, this being the most recent, it's called a sonic weld......  

But Hopefully this fixes your weekend and you can live it up a bit cause it's it's  

[JoeGuy]

10 minutes ago, ADAMANTIUM said:

It is, there have been like 3 generations of slabs, this being the most recent, it's called a sonic weld......  

Thank you very much. I really didn't want to track down a new copy or bother the seller with a return. 

[ExNihilo]

33 minutes ago, thegiftedone45 said:

Return the item or if you still want to keep it leave a bad review. 

Usually if you have an issue with the item, you should contact the seller first to see what they can do to remedy the situation.  Jumping to "leave a bad review" is a bit of a faux pas.

[ADAMANTIUM]

8 minutes ago, JoeGuy said:

20 minutes ago, ADAMANTIUM said:

It is, there have been like 3 generations of slabs, this being the most recent, it's called a sonic weld......  

Thank you very much. I really didn't want to track down a new copy or bother the seller with a return. 

Sure no problem, if you don't know then you don't know, at least you asked before giving the seller feedback.

Here are some pics of my recent purchase, it's the same and its normal

[miraclemet]

Am I the only one who doesnt give a flipin flap about case condition? As long as it's still structurally intact I dont care. 

LIke if there was a big scratch down the back, and they had only posted a front picture, I'd shrug and move on... 

[ADAMANTIUM]

5 minutes ago, miraclemet said:

Am I the only one who doesnt give a flipin flap about case condition? As long as it's still structurally intact I dont care. 

LIke if there was a big scratch down the back, and they had only posted a front picture, I'd shrug and move on... 

If only all buyers felt that way  not saying they "should", but if I buy one that shows up that way as structurally unsound, then I tell the seller just because it makes resell harder. That day "may come" and whenever it is, to be prepared instead of last minute scrambling is always on my mind  that and I don't want to end up thinking that it was "due to my storage!"

But it has to be major.

THE Scuffing I've got or "dirty looking" cases, that I don't blink twice at. I guess I should have  but like you if it is "structurally intact" then there is no cause to tell the seller  

Edited September 18, 2020 by ADAMANTIUM

[ADAMANTIUM]

1 minute ago, ADAMANTIUM said:

If only all buyers felt that way  not saying they "should", but if I buy one that shows up that way as structurally unsound, then I tell the seller just because it makes resell harder. That day "may come" and whenever it is, to be prepared instead of last minute scrambling is always on my mind  that and I don't want to end up thinking that it was "due to my storage!"

But it has to be major.

THE Scuffing I've got or "dirty looking" cases, that I don't blink twice at. I guess I should have  but like you if it is "structurally intact" then there is no cause to tell the seller  

And there is always the extra shipping that can cause damage etc. or some slabs are hard to crack. I feel reholdering is a personal choice and not to be done just on a whim

[miraclemet]

Just now, ADAMANTIUM said:

If only all buyers felt that way  not saying they "should", but if I buy one that shows up that way as structurally unsound, then I tell the seller just because it makes resell harder. That day "may come" and whenever it is, to be prepared instead of last minute scrambling is always on my mind  that and I don't want to end up thinking that it was "due to my storage!"

But it has to be major.

THE Scuffing I've got or "dirty looking" cases, that I don't blink twice at. I guess I should have  but like you if it is "structurally intact" then there is no cause to tell the seller  

at most I might leave him a note (not in feedback, just a note) saying that he should probably photo or mention this type of case damage cause other buyers care. 

More cautionary so the next buyer (who has more particular needs) doesnt get disappointed. 

[ADAMANTIUM]

4 minutes ago, miraclemet said:

at most I might leave him a note (not in feedback, just a note) saying that he should probably photo or mention this type of case damage cause other buyers care. 

More cautionary so the next buyer (who has more particular needs) doesnt get disappointed. 

yes! Better safe than sorry, no one likes a charge back, but I'd want to still give good customer service too  

Otherwise it's just a slippery slope, I mean, scratches "can be reported", but if there was nefarious intent or just wanted partial refund etc. 

I mean "I" don't want to be like that, but pics and a good description are always a plus to being an honest seller!

Edited September 18, 2020 by ADAMANTIUM

[Buzzetta]

I just bought a $500 book and the post snapped and is floating around inside the slab.    In this case I am sure it happened in transit given the shape the box was in when it arrived. 

Want to know what I did?  Here are my exact words... 

Quote

...they must have beat the hell out of the package as the box was a bit mangled and a post was broken and is floating around the slab.  Nothing to cry about...  book is all good and the slab is crack free which is what counts.  It could have been worse, so thanks for packing it well.  

She's a beaut. 

 

Many thanks !

And I left him positive feedback. 

Edited September 19, 2020 by Buzzetta

[William-James88]

10 hours ago, JoeGuy said:

Hi everyone.

I purchased my first CGC encased comic: Ms. Marvel (2014) #1 seen below. It has a missing chunk on the side, due to maybe heat, damage, bubbling or something else, I couldn't tell you. What is the usual thing for the buyer to do in this situation if it wasn't disclosed in the listing?

It's an inexpensive book and I have zero intention of selling or speculating on comics. I just wanted Kamala's #1 for my shelf. 

Thanks very much.

This doesn't look like a faulty case, it's just the spot where the plastic comes out of the mold, hence why all cgc holders look uneven on the sides.  That's why nothing was mentioned, it's not a faulty case.

[theCapraAegagrus]

[musicmeta]

On 9/18/2020 at 3:07 PM, miraclemet said:

Am I the only one who doesnt give a flipin flap about case condition? As long as it's still structurally intact I dont care. 

LIke if there was a big scratch down the back, and they had only posted a front picture, I'd shrug and move on... 

Nope,  I "usually" don't care unless it's a pretty bad case defect..i.e. big chunks of case missing , a bunch of cracks..etc

[lotofsilver]

My last Heritage Auctions purchase (Batman 4 in a magazine slab) showed up with the bottom of the case total mangled where I could probably pull the book out if I wanted to. There was no plastic in the box so I know it was shipped that way. I was highly annoyed for a moment. Coincidentally.......