buddy2 Posted October 26, 2020 Share Posted October 26, 2020 Hi: I sent books for Standard Tier Grading (without Pressing). USPS tracking indicates they were delivered and signed for the morning of 10/19/2020. I do not see anything under the submission tracking status for this order. How long does it take once it is received to be opened and status is entered? How will I know if there is an issue? Am I correct the turnaround time estimate does not start until books are received and entered into the system? Thank you and have a great day. R/Buddy Link to comment Share on other sites More sharing options...
Administrator Jennifer F. Posted October 26, 2020 Administrator Share Posted October 26, 2020 Good morning, Thanks for your message. Due to the very high volume of mail we receive on a daily basis, it can take some time for your package to be opened and entered. Right now, we are finishing up mail from the week of the 12th. It will probably be a few more days until your order is entered. You will receive an email once it has been logged in and then you will be able to view it online. The turnaround times do not start until your order has been entered. Thanks! Link to comment Share on other sites More sharing options...
buddy2 Posted October 26, 2020 Author Share Posted October 26, 2020 @Jennifer F. Thank you. Link to comment Share on other sites More sharing options...