CGC Status Explanations: An Explanation 0

[egardina.pp]

I just recently submitted my first CGC order and found myself in the same boat as some others, wondering about turnaround; if they'll charge upon receipt or at the conclusion of service (as stated), etc. My order was formally received today, allowing me to finally see their list of status definitions: 

Status Explanations

Received / CCS

The submission has arrived at CGC. The enclosed collectibles have been counted and entered in CGC’s computer system along with the submitter information, submission date and requested service. If there are multiple tiers of service, the collectibles have been separated by tier of service.

In the next step, a detailed description of each collectible will be entered in CGC’s computer system (a process commonly called “verification”). The collectibles will be separated from any paperwork that would identify the submitter and the submission will be prepared for grading.

If CCS services were requested, the submission will be routed to CCS and the CCS services will be completed first.

Scheduled for Grading

Each collectible has now been described in detail in CGC’s computer system and checked against the submitter’s descriptions. A unique identification number has been assigned to each collectible based on the submission form number and line item number. These identification numbers are printed on temporary holders and will be used to track each collectible throughout CGC’s grading process.

Submissions are then arranged by service and received date so that they can be graded on a "first in-first out" basis by service type.

Grading / Quality Control

Collectibles are authenticated, graded and encapsulated. Once encapsulated, they are re-examined to verify that the grade and accompanying description is correct. The holder is also checked for defects such as scuffs or nicks.

Finalized / Imaged / Shipped

Collectibles have been inspected and approved in Quality Control, photographed (if applicable), carefully packaged and returned to the submitter. Grades are now available for viewing online.

Returned to Submission Location

Collectibles have been inspected and approved in Quality Control, photographed, carefully packaged and are returned to the submission location. Grades are now available for viewing online.

At Submission Location

Collectibles have arrived at the Submission Location and are available for pick up.

[alohaboyz]

i am  in a stage not listed  "in process" .   So there might be stages in between when they are walking between departments.  Been in "in process" for a few days. 

[egardina.pp]

Good to know (I've yet to complete an entire grading process). Maybe a mod can help provide some guidance on "in process" and what that might mean at various intervals. 

[alohaboyz]

"In Process"  FOR ONE FULL WEEK.  .  Anyone knows what that is all about?  This stage is not on the website.    

[Kiramouse]

my Standard 20 day sub has been sitting at received since 11/06/2020. 31 calendar days .... 

[alohaboyz]

My second submission went BACKWARDS,  it is not BACK in receiving.  

[Sambuck2]

9 hours ago, Kiramouse said:

my Standard 20 day sub has been sitting at received since 11/06/2020. 31 calendar days .... 

Hmmm mine is scheduled for grading and wasn't received until after yours

[MDSandak]

Is there an estimated time limit through each stage? Think a few renovations and a little innovation could transform this company to being the top tier in card grading too.

[Mosstastic_22]

Yeah I’ve been in received for just about 30 calendar days and haven’t moved at all. 
 

looks like whatever competitive advantage they had with regards to turnaround time is gone 

[alohaboyz]

please CGC, do not drop the ball like SGC did this summer.  This is a huge opportunity to gain a huge market share of Card Grading.