Fresh batch from CGC today...spots inside the case? 1 1

[lostboys]

I know these spots are not on the book and it looks horrible because it's a black cover.

Not sure how this got past quality control.

A spot or two and I prob wouldn't complain but this is so damn unsightly.

Advice?

 

 

[Jeffro.]

36 minutes ago, lostboys said:

Advice?

Call them 1-877-NM-COMIC

[MatterEaterLad]

19 hours ago, lostboys said:

I know these spots are not on the book and it looks horrible because it's a black cover.

Not sure how this got past quality control.

A spot or two and I prob wouldn't complain but this is so damn unsightly.

Advice?

 

 

Contact them. Send the photos. Ask if they'll reholder it.

They've always been good about reholdering books with loose plastic inside, hair inside, etc.

I feel bad for their customer service. Seems like this is happening a lot lately.

[Gaard]

3 hours ago, MatterEaterLad said:

Contact them. Send the photos. Ask if they'll reholder it.

Do not ask them. Tell them.

[lostboys]

On 1/23/2021 at 10:12 AM, MatterEaterLad said:

Contact them. Send the photos. Ask if they'll reholder it.

They've always been good about reholdering books with loose plastic inside, hair inside, etc.

I feel bad for their customer service. Seems like this is happening a lot lately.

I'm gonna call em Monday. Here's a better pic.

 

[lostboys]

On 1/22/2021 at 3:17 PM, Jeffro. said:

Call them 1-877-NM-COMIC

Great job by CGC customer service. 

They got back to me in less than a day and will re-holder it for me for free.