Card submitted is sent back as Ineligible Type, was not graded but I was still charged??? 0

[Landon Veitch]

Hey everyone,

So I sent in a card for grading.  It is a Pokemon Charizard VMAX from Shiny Star V set.  This is a well known set and shouldn't be an issue.  Any ideas why they would mark it as ineligible and then still charge me when they didn't grade it???

Doing a simple Ebay search, you can clearly see these have been graded before (https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=Charizard+VMAX+Shiny+Star+V+CGC&_sacat=0)

Im just super confused on why it wasn't gradable and why they would charge me for not doing anything.

[Sp33dy]

Because they say when opening the box and looking it up costed them money so ur charged at ur cost for sending something maybe not legit

[Landon Veitch]

Seems a little ridiculous when they have CGC graded cards being sold from that set so why they couldnt 'find' the card seems a little far fetched IMO

 

[ShiningCollectibles]

Maybe it was a fake card?

[Landon Veitch]

No; it was pack fresh from a sealed box

[ShiningCollectibles]

13 minutes ago, Landon Veitch said:

No; it was pack fresh from a sealed box

Do you think maybe the box was fake? They can tell if it's fake by the layers.

 

Edited March 24, 2021 by ShiningCollectibles

[Landon Veitch]

if it was a fake box; it was the worst fake box ever lolol.  The only thing I can think of being the issue is that its the Korean version of the card and not the Japanese.

 

Anyway, I know the box to be real as it was purchased by me in the store here in Seoul

Edited March 24, 2021 by Landon Veitch

[ShiningCollectibles]

6 minutes ago, Landon Veitch said:

if it was a fake box; it was the worst fake box ever lolol.  The only thing I can think of being the issue is that its the Korean version of the card and not the Japanese.

 

Anyway, I know the box to be real as it was purchased by me in the store here in Seoul

If it's Korean maybe they don't grade that version.

 

[Yeahiwasder4dat]

1 minute ago, ShiningCollectibles said:

If it's Korean maybe they don't grade that version.

 

I think they've mentioned before they don't grade modern korean cards, or something along those lines.

[Landon Veitch]

If that is the case, they should make that known when you select the card for submission so that users are aware.  its not freely posted in an area of card submission which is just bad business if that is indeed true

[CamelJR]

https://www.cgccomics.com/news/article/8633/pokemon-cards-graded/

They only grade Korean base set

[Ryan.]

2 hours ago, Landon Veitch said:

Hey everyone,

So I sent in a card for grading.  It is a Pokemon Charizard VMAX from Shiny Star V set.  This is a well known set and shouldn't be an issue.  Any ideas why they would mark it as ineligible and then still charge me when they didn't grade it???

Doing a simple Ebay search, you can clearly see these have been graded before (https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=Charizard+VMAX+Shiny+Star+V+CGC&_sacat=0)

Im just super confused on why it wasn't gradable and why they would charge me for not doing anything.

What did customer service say when you called? 

[Landon Veitch]

I tried calling but the call queue was filled for the day so I have to call back tomorrow morning but I am willing to bet they are going to say tough luck.  They really should modify the submission screen to give a pop-up or something that says 'hey korean cards we wont do' or something to be more proactive with their potential clients

[CamelJR]

Your first clue should be that only base Charizard shows up in the system for Korean. For non-English cards, you have to check the list to see what's supported.

https://www.cgccomics.com/news/article/8633/pokemon-cards-graded/

[Ron Churches]

I would imagine you labeled it Japanese when you filled out the submission form. Did you try to select Korean? If you had, you would have seen that it didn't populate. Oddball stuff should be a red flag to do a little due diligence; tough lesson, though.  

[C2N0]

Anything you send in (real, fake, or ineligible) will get charged as part of their verification process. Sucks that you didn’t send in something they don’t grade, but it is what it is.