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Internal Server Error
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Started by Believeindoug,

32 posts in this topic

sellerservicescorp

sellerservicescorp

Posted
Posted
1 hour ago, Believeindoug said:

Every time i try to submit my order, i get an internal server error.  This has been going on for 2 days across multiple devices and every browser under the sun.  How do i get this fixed before the price increase?

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All you can do is keep trying. The clearing cookies thing is not the issue like it has been claimed before... even new unique devices from different IP addresses get the same error, just keep at it and eventually it will submit. I actually found that part easier than trying to pull up the Packing Slip, at least you get a month to do that though!

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Believeindoug

Believeindoug

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33 minutes ago, sellerservicescorp said:

All you can do is keep trying. The clearing cookies thing is not the issue like it has been claimed before... even new unique devices from different IP addresses get the same error, just keep at it and eventually it will submit. I actually found that part easier than trying to pull up the Packing Slip, at least you get a month to do that though!

Appreciate the reply.  Good to know I have to just keep trying.

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iCollected

iCollected

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Posted
1 hour ago, Pasito said:

Im getting this issue as well. I had my bulk submission done and i am currently redoing it because it reset my whole cart.

Mine disappeared after I went through all the payment option to the final page to "submit". But 15min later I received a confirmation email that the order went through and a link to the packing slip (which doesn't work)- but at least we have time for this part.

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Ashmit

Ashmit

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Posted

The same thing happened to me just now. 164 card submission that I've been working on inputting for 3 days wiped out clean after entering the payment details and clicking 'submit'. I dropped the customer care a message. Got the "internal server" error. I work in the field of APIs. Get your microservices to work properly or take the entire site down to fix it rather than letting customer face this issue.

If they ask me to redo it, I'm just going to sell off a few cards raw and send the rest to PSA. This is unacceptable. 

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David Duminie

David Duminie

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super angry!!! took all day to enter cards because of nonstop errors.... so i figure well i guess 80 cars is enough. go to submit/payment info it errors and deletes my cart...... i spent 20ish hours just to get the 80 cards entered.... im not saying this will 100% push me to another grading company but defently has me wishing i didn't pay for a elite membership at this point...........

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