CGC Remains Open and Fully Operational

Posted on 4/1/2020

CGC will provide updates on its operations during the current coronavirus (COVID-19) situation here.NGC International UK Limited (NGC UK) will provide updates on its operations during the current coronavirus (COVID-19) situation here.

4/2/2020

02/04/2020

CGC remains open and fully operational at its Sarasota, Florida, USA headquarters and its office in London.

CGC meets a number of criteria for essential services according to Florida Executive Order 20-91, issued on April 1 by Governor DeSantis. The Executive Order specifically defines “essential services” to include, among many others, businesses that interact with customers electronically or by telephone and deliver products through the mail, manufacturing facilities, businesses that supply other essential businesses, and businesses that provide access to financial services, including non-bank financial services.

In addition to the enhanced cleaning and safety protocols previously instituted, including frequent cleanings of all work areas, CGC has taken the following immediate steps:

  • All customer drop-offs and pick-ups at its Sarasota headquarters, including the recently implemented Contactless Curbside Pick-Ups and Drop-Offs, have been suspended.
  • Any additional employees who have been identified as being able to do a substantial portion of their work from home will be required to do so.

CGC Customer Service representatives are working from home and remain available to help. The fastest way to reach CGC Customer Service is to email Service@CGCcomics.com.

NGC UK Operations

As previously announced, NGC UK has reduced its office hours due to the UK government’s recent directives to slow the spread of the coronavirus (COVID-19). The fastest way to reach NGC UK is to send an email to Service@NGCcoin.uk.

NGC UK continues to accept and return submissions through the mail, and submissions continue to be sent to and from CGC headquarters on a regular basis.

4/1/2020

Developing…

In a press conference on April 1, Governor Ron DeSantis of Florida said that he would be issuing a statewide “stay-at-home” mandate effective Thursday night at midnight. The Executive Order is expected to be signed later this afternoon.

Based on the information currently available, CGC expects its Sarasota, Florida, USA headquarters to be open tomorrow, April 2. Once the Executive Order has been signed, CGC will analyze and provide an update on its operations.

3/18/2020

01/04/2020

Developing…

In a press conference on April 1, Governor Ron DeSantis of Florida said that he would be issuing a statewide “stay-at-home” mandate effective Thursday night at midnight. The Executive Order is expected to be signed later this afternoon.

Based on the information currently available, CGC expects its Sarasota, Florida, USA headquarters to be open tomorrow, April 2. Once the Executive Order has been signed, CGC will analyze and provide an update on its operations.

25/03/2020

NGC UK has reduced its office hours due to the government’s recent directives to slow the spread of the coronavirus (COVID-19). The fastest way to reach us is to send an email to Service@CGCcomics.uk.

NGC UK continues to accept and return submissions through the mail, and submissions continue to be sent to and from CCG headquarters in Sarasota, Florida, USA on a regular basis. CCG headquarters is operating at full capacity.

18/03/2020

The coronavirus COVID-19 has already had a dramatic impact on the comic book hobby. Shows around the world have been postponed or cancelled, and virtually every dealer has already seen their business affected.

During this unprecedented situation, our thoughts are with our incredible community of comic collectors and dealers. The comic book market is remarkably resilient and it will bounce back, as it always has when faced with challenges.

Now and in the future, CGC is here to help. Our global offices remain open at full capacity, but with enhanced cleaning and safety procedures.

Our group of companies has a large presence in China, and our comprehensive response to COVID-19 allowed our Shanghai and Hong Kong offices to remain fully operational for the last six weeks. We have implemented the same procedures at our other locations and continue to operate at full capacity.

For those of you who are at home, you can pass the time by expanding your knowledge at CGCcomics.comCGCcomics.uk. All of CGC’s online educational resources are available for free.

Most importantly, please stay safe and remember — we will get through this, together.

Best wishes,
CGC


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