@ramrodcar
I do trust the process, or I wouldn't even consider it. I've submitted through a con in the past for a book I had signed at that con.
There is a difference between:
-Handing a book over to an identified employee of the bonded company that will be handling my book, which I did at the con (trusting the system)
*OR*
-Emailing some person I found on the list of authorized dealers, with an area code inconsistent with where his business is, no address on the website, not much in the way of public reviews of the business and having him tell me to meet him in a strip mall parking lot and pay the fees with PayPal's "friends and family". There's not a major red flag here, but about a zillion little things that make me nervous.
And I want to be clear, I am in no way making any accusation of fraud here. The person I spoke to seems very knowledgeable and like a nice person, but it behooves me to be cautious and to check the process against other folks' experiences.