dena

Yes, everything should be back up and running now. Thanks for your patience.

There is an issue on the server. We are working to get it corrected ASAP. So sorry for any inconvenience.

Update - After understanding what caused this, we have a different response. We will modify the award announcement to include MrWalkingDead's set and Lookin4Newsstands' set as winners in the Best Custom Set category. Here is what happened: The Best Custom Set judge marked 3 sets as potential winners for that category. Before taking the awards live, we are supposed to make sure the appropriate number of sets are marked for each category. The Best Custom Set judge ultimately chose just one set because that is what we committed to in our original award announcement. However, we failed to recognize that the markers on MrWalkingDead's set and Lookin4Newsstands' set had not been removed. I take responsibility for that. As the awards were going live, the programmers noticed that we had too many winners in the Best Custom Set category and corrected it. That is why the award icon was there one minute and then gone the next. Since these sets were under serious consideration for that category, it was decided that there is no reason why we have to award just one set and we would like to expand that category to award 3 sets. We understand that this doesn't completely remove the sting of how this unfolded and we appreciate the approach these men took in bringing this to our attention. Both are true gentlemen and we are grateful they are a part of this community.

On behalf of CGC I apologize for this incredibly disappointing experience. I can assure you that what you experienced was not intended and this is the first we are aware of it. If you have the link that you forwarded to your family and friends, I would certainly be interested in seeing it. You can send that to me in a pm on the boards or via email at dena@ngccoin.com. It may offer a clue as to how this could have happened. I will address this with our programmers to determine the cause. In the meantime, I would like to offer you an extension of your membership for another year at no cost to you. I realize this does not undo your experience but I hope you will accept it as a gesture of appreciation for your participation in this community. Your set is indeed awesome and we value your willingness to display it in the CGC Registry.

I love it. Thanks everyone for sharing your thoughts. Lots of great suggestions here and I really like the idea of a virtual black tie awards ceremony. Maybe we can get greggy to MC?

Wait, wait, @RockMyAmadeus are you holding out on us?

CGC awards time is upon us. Anyone care to weigh in on who is the best choice for Best Forumite? Or is there a registry set that you find particularly impressive? Let us know what you think

Got it. Working on the account merge now

Good morning. It has been reported to us that some users are having difficulty printing their packing slips and accessing their cart. We are working to get these problems fixed as soon as possible. Thank you to those who have called and emailed. We apologize for this inconvenience.

The CGC chat boards will not be available starting 7:00am ET on Wednesday 3/13/19. This outage will last approximately 30 minutes.Thank you and we apologize for any inconvenience.

Sorry for the delay in responding here. I am looking into this. Thanks for bringing it to our attention.

All CCG websites will be unavailable starting 11:00am ET on Wednesday 12/19/18. This outage will last approximately 30 minutes. Thank you and we apologize for any inconvenience.

Thank you for letting us know!

We are experiencing a technical issue on our server which means there is interruption in some website functionality such as submission/invoice tracking and registry entries. We are working on the problem and hope to have a resolution soon. We are sorry for this inconvenience.

Our server was down on Saturday for several hours but was back up as of about 8:15 pm ET that day. Everything should be in working order now.

Thank you for your inquiry. Our server was down on Saturday for several hours but was back up as of about 8:15 pm ET that day. You should be able to view your submissions now. Please let us know if you need any further assistance.

Hey Everyone, Yes, there is a problem on our server. I have someone checking it out and hope to have all functionality restored soon. Sorry for the inconvenience.

CGC’s new CrossOver service, which was universally embraced by collectors at New York Comic Con, has been expanded to include all CGC grading tiers on CGC's online submission form. The service has also been enhanced with two amazing new incentives. Click Here to Read More

Yes, unfortunately it is still broken. We are working to identify the cause. Apologies for the continued inconvenience.

Unfortunately it has not been resolved yet but we are working on it. Our apologies for the delay in getting it sorted out.

We are currently experiencing a technical problem that is preventing some invoices from displaying in submission tracking. We hope to have this problem resolved soon. We apologize for the inconvenience.

Thanks for contacting us. In the interest of privacy, CGC does not provide submitter information.

Yes, that is correct. Your card is not charged until the submission is received at our facility.

Thank you for contacting us.The credits are applied when your submission is received at the office. I recommend including a note on or with your invoice that says you are using your credit. That way it is clear to the accounting department. Please let us know if you need any further assistance.

We would like to thank all of the participants in the CGC Registry and congratulate everyone on their individual accomplishments in every set. Click Here to Read More