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Nathan Robins
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ZNDavis reacted to a post in a topic: The OFFICIAL Turn Around Times thread for Trading Card Submissions!
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MattyIcee reacted to a post in a topic: The OFFICIAL Turn Around Times thread for Trading Card Submissions!
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mattisgoku reacted to a post in a topic: The OFFICIAL Turn Around Times thread for Trading Card Submissions!
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HomeGrownPoke1 reacted to a post in a topic: The OFFICIAL Turn Around Times thread for Trading Card Submissions!
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CGC Grading Yugioh & Dragon Ball
Nathan Robins replied to CallMeCinema's topic in CGC Trading Cards General Discussion
They put job adverts out for graders for Yu-Gi-Oh cards a while back so cannot imagine it will be too long. -
Gem_mint_guy reacted to a post in a topic: The OFFICIAL Turn Around Times thread for Trading Card Submissions!
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knighthash reacted to a post in a topic: The OFFICIAL Turn Around Times thread for Trading Card Submissions!
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Hi, Trying to get an answer on an issue on my account statement, Emailing Accounting direct doesn't get a response. Emailing Customer service and getting them to message accounting doesn't get a response. Thought I'd try this way. May 20th - You sent me an account statement I replied highlighting two issues Immediate response by Jose to fix issue one I email Jose and accounting back about fixing issue 2 - No response June 1st I email Jose and Accounting asking for an update on issue 2 - no response June 21st I email Customer service asking for an update as accounting aren't replying June 23rd Justin emails be back saying he has passed my query onto the accounting team July 13th - Chased customer service and accounting again - Email from Justin saying he has CC'd in account to reply - again no response July 23rd I email accounting and customer service for an update as i still have heard nothing since May 20th - another response saying account cc'd in - again no response. Issue on statement is order 3824668 has a fee for sub-grades applied when i submitted it without sub-grades. I have provided photos of the packing slip and confirmation email showing this. Can i please get an updated account showing i will not get charged for sub-grades.
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IrishPrince reacted to a post in a topic: Bulk Return Slab Damages/Dings/Scratches/etc.
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Bulk Return Slab Damages/Dings/Scratches/etc.
Nathan Robins replied to PokemanDude90's topic in Ask CGC Trading Cards
Just got a sub back in the old packaging instead of the new packaging. Maybe they have listened to us -
Spelling Errors in "Card Name"
Nathan Robins replied to jd619641's topic in CGC Trading Cards General Discussion
I have just had to return one with this extra character still in the name on the label: https://www.cgccomics.com/certlookup/3829836059/ This is the first out of dozens where they have made the mistake with these extra characters though -
Hi, I have had lots of cards graded through yourselves. On the latest batch one of the cards rattles in the slab and the label looks bent up at the bottom instead of seated properly in its place like normal. I have never had a card be able to move so freely in the slab before. Is it acceptable to send this back to be reslabbed or am I just being too picky? Thanks
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Pasito reacted to a post in a topic: They Lost my sub
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ZFletch reacted to a post in a topic: Incorrect final charges - not matching packing slip/original quoted charges
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Kimiboko reacted to a post in a topic: They Lost my sub
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I believe they record opening all the packages so should be able to show proof.
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Question about Time it takes to Grade
Nathan Robins replied to Tom Wiegand's topic in Ask CGC Trading Cards
I apologise but you’re wrong. Check the news section from last week. https://www.cgccomics.com/news/article/9110/ccg-turnaround-times/ -
It will just be added to the normal submissions pile. Believe they are opening packages from week beginning March 22nd Currently