Taking to long 0

[Frank rodriguez]

I’m just not happy with the speed in which the cards are being graded like if I would have known CGC was going to constantly change the turnaround date or literally wait the last minute to grade I wouldn’t have sent them in. I’m tired of seeing “received” on my order. I honestly would have just paid the extra $2-4 for the cards to come back in half the time 

[PaulS.]

On 2/12/2021 at 1:49 PM, Frank rodriguez said:

I’m just not happy with the speed in which the cards are being graded like if I would have known CGC was going to constantly change the turnaround date or literally wait the last minute to grade I wouldn’t have sent them in. I’m tired of seeing “received” on my order. I honestly would have just paid the extra $2-4 for the cards to come back in half the time 

I'm sorry, I promise the graders are working as hard as they can. You can certainly still upgrade your order and get it back faster by contacting customer service. 1-877-NM-COMIC

 

Paul

[Pikepro2003]

9 minutes ago, PaulS. said:

I'm sorry, I promise the graders are working as hard as they can. You can certainly still upgrade your order and get it back faster by contacting customer service. 1-877-NM-COMIC

 

Paul

At this point those of us that have early December receive dates that were received weeks before the turnaround time doubled should receive a free upgrade. Im at day 48 with no change and from what I see it is very unlikely they will be sent back to me before the 60 day mark. And simply because the lack of clear communication from cgc on this I feel alot of people wont be coming back. You guys should have it clearly posted whats going on and who will be affected that is the bare minimum expectations of your members and has not happened. Im a very patient person if kept informed but being kept in the dark doesn't sit well with me.

[ShiningCollectibles]

30 minutes ago, PaulS. said:

I'm sorry, I promise the graders are working as hard as they can. You can certainly still upgrade your order and get it back faster by contacting customer service. 1-877-NM-COMIC

 

Paul

I find it funny. I was in the 30 day estimated when people were receiving their cards around 20-30 day bulk which is why I used this service... It bumped up to 65 days in the middle of my wait. About 3 weeks ago it still said received so I called and they said it should be moving that week. I just called today and they said I wouldn't receive it until about March 20th still sitting on received. Wow, this is really not what I was expecting. I keep thinking it isn't first come first serve if we keep getting pushed back. If this is the case might I not see my cards until next year? 

Edited February 15, 2021 by ShiningCollectibles

[theCapraAegagrus]

35 minutes ago, ShiningCollectibles said:

I find it funny. I was in the 30 day estimated when people were receiving their cards around 20-30 day bulk which is why I used this service... It bumped up to 65 days in the middle of my wait. About 3 weeks ago it still said received so I called and they said it should be moving that week. I just called today and they said I wouldn't receive it until about March 20th still sitting on received. Wow, this is really not what I was expecting. I keep thinking it isn't first come first serve if we keep getting pushed back. If this is the case might I not see my cards until next year? 

There is more than 1 Tier to submit under, so no, it's not "first come, first served".

[ShiningCollectibles]

4 minutes ago, Angel of Death said:

There is more than 1 Tier to submit under, so no, it's not "first come, first served".

Having more than 1 Tier doesn't mean you push the times of every other tier back months. LOL, if you can't meet demand you close out submissions until you catch up. Maybe that is just too logical.

Edited February 15, 2021 by ShiningCollectibles

[theCapraAegagrus]

1 minute ago, ShiningCollectibles said:

Having more than 1 Tier doesn't mean you push the times of every other tier back months. LOL, if you can't meet demand you close out submissions until you catch up. 

That's not how it works. If 1,000 people choose to submit under Walk-through, then all of the lower tiers will get pushed back. It's a very simple concept.

[Jeffro.]

7 minutes ago, ShiningCollectibles said:

LOL, if you can't meet demand you close out submissions until you catch up. Maybe that is just too logical.

Can't keep the gravy train running if they do that. It's all about the 

The comic book guys have been complaining about TaT for literally years. Welcome to the club, card guys. It's not going to get any better when they open it to more card types. Best to get used to it. Maybe we should set up an emotional support group  

Edited February 15, 2021 by Jeffro.

[ShiningCollectibles]

Sorry, to say but inconsistency and stuff like this aka (Lies) blatant to me on the phone is what caused me to leave other companies. It takes away future profit. I mean that is how it works in the hospitality industry. Keeping consumers happy makes them come back for years. I mean I thought that is what this company was going to be like. Fast cash isn't the best cash. And walk-through is one thing. What is happening right now is another lol. By the way estimate means (Around the time) not months later. 

Edited February 15, 2021 by ShiningCollectibles

[theCapraAegagrus]

3 minutes ago, ShiningCollectibles said:

Sorry, to say but inconsistency and stuff like this aka (Lies) blatant to me on the phone is what caused me to leave other companies. It takes away future profit. I mean that is how it works in the hospitality industry. Keeping consumers happy makes them come back for years. I mean I thought that is what this company was going to be like. Fast cash isn't the best cash. And walk-through is one thing. What is happening right now is another lol. By the way estimate means (Around the time) not months later. 

Do you know what this word means?

[ShiningCollectibles]

1 minute ago, Angel of Death said:

Do you know what this word means?

Do you know if I estimated my eggs or milk to be day old and it was a month old I would get super sick lol!

[geraldfordfan69]

3 minutes ago, ShiningCollectibles said:

Sorry, to say but inconsistency and stuff like this aka (Lies) blatant to me on the phone is what caused me to leave other companies. It takes away future profit. I mean that is how it works in the hospitality industry. Keeping consumers happy makes them come back for years. I mean I thought that is what this company was going to be like. Fast cash isn't the best cash. And walk-through is one thing. What is happening right now is another lol. By the way estimate means (Around the time) not months later. 

Im getting tired of hearing bs like this. This is not the hospitality industry. You dont have 1000s of options to chose to. Where do you plan on going if CGC doesnt work out for you? Im curious since here are your options:

1) SGC 65-70 business days

2) PSA 7-9 months

3) BGS 1 year +

4) GMA (bottom of the barrel) 40 business days

With all of that said, CGC is still the best out of all of them. People just need to chill out and be patient. CGC got overloaded in the last few weeks plus the holidays. Card grading is just very high in demand and nobody can do anything but wait.

[ShiningCollectibles]

You have many options that you can choose from lol! No one is forcing anyone to put their cards into capsulation... There's plenty of safe ways to keep your cards until they actually start giving you proper service but that's my opinion.  Many of the people mad about this wait time are collectors who actually value their cards. The ones that don't are just waiting for their cards back to flip and make a quick buck. People like myself value our cards sentimental and when we are told an estimate of 30 days and it's triple that time we get very worried!

Edited February 15, 2021 by ShiningCollectibles

[xvipah]

Then do that. That way you don't have to complain here.

1 minute ago, ShiningCollectibles said:

You have many options that you can choose from lol! No one is forcing anyone to put their cards into capsulation... There's plenty of safe ways to keep your cards until they actually start giving you proper service but thats my opinion.  

 

[ShiningCollectibles]

Na, I'd rather let the scalpers hear me complain :P Once enough (Real Collectors) The ones that value their cards complain about it things will change.

Edited February 15, 2021 by ShiningCollectibles

[xvipah]

[theCapraAegagrus]

9 minutes ago, ShiningCollectibles said:

Do you know if I estimated my eggs or milk to be day old and it was a month old I would get super sick lol!

Estimated Completion Date ≠ Expiration Date

[theCapraAegagrus]

7 minutes ago, ShiningCollectibles said:

You have many options that you can choose from lol! No one is forcing anyone to put their cards into capsulation... There's plenty of safe ways to keep your cards until they actually start giving you proper service but that's my opinion.  Many of the people mad about this wait time are collectors who actually value their cards. The ones that don't are just waiting for their cards back to flip and make a quick buck. People like myself value our cards sentimental and when we are told an estimate of 30 days and it's triple that time we get very worried!

Then why are you getting them entombed in plastic...?

[ShiningCollectibles]

1 minute ago, Angel of Death said:

Estimated Completion Date ≠ Expiration Date

Estimation meaning I am estimating when it expires... 

[ShiningCollectibles]

Just now, Angel of Death said:

Then why are you getting them entombed in plastic...?

Cause I care about my cards... I don't want someone holding onto them for 3 months though +  with no updates. Makes me think their lost. When I am expecting a month or less.

Edited February 15, 2021 by ShiningCollectibles