current turn around rates at CGC
47 47

10,847 posts in this topic

22,204 posts
Time for my obligatory CGC running late post:

 

CGC East and CGC West facilities :idea:

 

East vs. West will never, ever work. It is always brought up but CGC will never do that. Look at how hard it is to get additional help let alone a new facility and staff.

If the fear of having to lay off new hires is part of their thought process, I don't see CGC's popularity falling anytime soon. Not doing anything or not making changes in a speedy manner just leaves them ripe to have legitimate competition appear.

 

Having worked with the automation crew for a large fortune 500 company CGC would need to look at the current processes that are pain points/time consumers.

 

Whatever can be automated they need to seriously look at. If they cannot see the flaws in the system a consultant should be brought in.

 

1- Automate what can be automated.

2- Additional help.

3- Consistency.

Share this post


Link to post
Share on other sites
22,422 posts

Never fear though. The price increase and the elimination of free graders' notes have worked to cut down TATs. Wait..wut?

Share this post


Link to post
Share on other sites
29,060 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

Bingo. There is no other business that would survive this type of delay. And really astonishing is the lack of financial compensation, why the heck should I have to pay full price when the company can not meet their own deadlines. Any other industry there would be penalties for the delays.

Share this post


Link to post
Share on other sites
18,409 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

 

I can think of 5-10 people right now that would make perfect CGC graders the problem is you would need to pay them 100k starting to make them even think about stop selling comics or quit their day job now.

 

Like I said age demographic plays a big part as I doubt you would give up your job as a lawyer to be an entry level employee grader right?

 

I would rather have CGC behind then hire graders that are not qualified and hurt the hobby.

Share this post


Link to post
Share on other sites
7,615 posts
I've had an order stuck in verification for quite a while now. CGC received my comics on 4/23/12. At the time I submitted them the turn around was 100 days. I see it's now at 110.

Can any body tell me what month or invoice numbers are being returned right now.

Thanks

 

PM Transplant for an update. (thumbs u

 

PM sent :whee:

Share this post


Link to post
Share on other sites
18,409 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

Bingo. There is no other business that would survive this type of delay. And really astonishing is the lack of financial compensation, why the heck should I have to pay full price when the company can not meet their own deadlines. Any other industry there would be penalties for the delays.

 

All other markets have competition. (shrug)

Share this post


Link to post
Share on other sites
7,615 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

 

I can think of 5-10 people right now that would make perfect CGC graders the problem is you would need to pay them 100k starting to make them even think about stop selling comics or quit their day job now.

 

Like I said age demographic plays a big part as I doubt you would give up your job as a lawyer to be an entry level employee grader right?

 

I would rather have CGC behind then hire graders that are not qualified and hurt the hobby.

 

How much money do they stand to lose when a competitor opens shop?

 

hm

Share this post


Link to post
Share on other sites
22,422 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

 

I can think of 5-10 people right now that would make perfect CGC graders the problem is you would need to pay them 100k starting to make them even think about stop selling comics or quit their day job now.

 

Like I said age demographic plays a big part as I doubt you would give up your job as a lawyer to be an entry level employee grader right?

 

I would rather have CGC behind then hire graders that are not qualified and hurt the hobby.

I don't purport to know what they pay. Clearly they aren't paying $100k to a new grader. What I'm saying is what they're paying isn't working to attract the right type/# of applicants, if they are trying to hire.

Share this post


Link to post
Share on other sites
18,409 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

 

I can think of 5-10 people right now that would make perfect CGC graders the problem is you would need to pay them 100k starting to make them even think about stop selling comics or quit their day job now.

 

Like I said age demographic plays a big part as I doubt you would give up your job as a lawyer to be an entry level employee grader right?

 

I would rather have CGC behind then hire graders that are not qualified and hurt the hobby.

 

How much money do they stand to lose when a competitor opens shop?

 

hm

 

Good luck with that.

 

You need probably a million just to open up that shop. :ohnoez:

Share this post


Link to post
Share on other sites
18,409 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

 

I can think of 5-10 people right now that would make perfect CGC graders the problem is you would need to pay them 100k starting to make them even think about stop selling comics or quit their day job now.

 

Like I said age demographic plays a big part as I doubt you would give up your job as a lawyer to be an entry level employee grader right?

 

I would rather have CGC behind then hire graders that are not qualified and hurt the hobby.

I don't purport to know what they pay. Clearly they aren't paying $100k to a new grader. What I'm saying is what they're paying isn't working to attract the right type/# of applicants, if they are trying to hire.

 

Mike that is my point usually people that can grade already make a ton of money in the first place.

 

I am telling you 22-27 is perfect, but guys that age range and already have a sound comic background do not just fall off trees.

Share this post


Link to post
Share on other sites
40,601 posts

If people weren't pressing so much, turnaround times would be fine.

 

:whistle:

Share this post


Link to post
Share on other sites
52,216 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

 

I can think of 5-10 people right now that would make perfect CGC graders the problem is you would need to pay them 100k starting to make them even think about stop selling comics or quit their day job now.

 

Like I said age demographic plays a big part as I doubt you would give up your job as a lawyer to be an entry level employee grader right?

 

I would rather have CGC behind then hire graders that are not qualified and hurt the hobby.

 

How much money do they stand to lose when a competitor opens shop?

 

hm

 

Good luck with that.

 

You need probably a million just to open up that shop. :ohnoez:

 

Not to mention the proverbial Mt Everest that a new company would need to climb before they gained anywhere near the acceptance of CGC. Just don't see it happening anytime soon.

 

Share this post


Link to post
Share on other sites
40,601 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

 

I can think of 5-10 people right now that would make perfect CGC graders the problem is you would need to pay them 100k starting to make them even think about stop selling comics or quit their day job now.

 

Like I said age demographic plays a big part as I doubt you would give up your job as a lawyer to be an entry level employee grader right?

 

I would rather have CGC behind then hire graders that are not qualified and hurt the hobby.

I don't purport to know what they pay. Clearly they aren't paying $100k to a new grader. What I'm saying is what they're paying isn't working to attract the right type/# of applicants, if they are trying to hire.

 

Mike that is my point usually people that can grade already make a ton of money in the first place.

 

I am telling you 22-27 is perfect, but guys that age range and already have a sound comic background do not just fall off trees.

200k and I'm there :acclaim:

Share this post


Link to post
Share on other sites
22,422 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

 

I can think of 5-10 people right now that would make perfect CGC graders the problem is you would need to pay them 100k starting to make them even think about stop selling comics or quit their day job now.

 

Like I said age demographic plays a big part as I doubt you would give up your job as a lawyer to be an entry level employee grader right?

 

I would rather have CGC behind then hire graders that are not qualified and hurt the hobby.

I don't purport to know what they pay. Clearly they aren't paying $100k to a new grader. What I'm saying is what they're paying isn't working to attract the right type/# of applicants, if they are trying to hire.

 

Mike that is my point usually people that can grade already make a ton of money in the first place.

 

I am telling you 22-27 is perfect, but guys that age range and already have a sound comic background do not just fall off trees.

200k and I'm there :acclaim:
You'd take $24k. Remember, no Manhattan cost of living. You'd probably come out ahead.

Share this post


Link to post
Share on other sites
22,204 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

 

I can think of 5-10 people right now that would make perfect CGC graders the problem is you would need to pay them 100k starting to make them even think about stop selling comics or quit their day job now.

 

Like I said age demographic plays a big part as I doubt you would give up your job as a lawyer to be an entry level employee grader right?

 

I would rather have CGC behind then hire graders that are not qualified and hurt the hobby.

 

How much money do they stand to lose when a competitor opens shop?

 

hm

 

Good luck with that.

 

You need probably a million just to open up that shop. :ohnoez:

 

A savvy investor would carefully look at CGC's numbers and do the math. You don't have to be a genius to figure out averages. Heck, even at $25 a book on average @ 200,000 to 300,000 books a year I am sure you can find someone to invest the capital.

 

Hiring the right people to start with and developing a better case and pricing structure would help if not eliminate most of the ramp up time.

Share this post


Link to post
Share on other sites
40,601 posts
John:

 

Again, I'll ask. What other business am I expected to really care about why they're so far behind in providing the service they've promised. I like the people at CGC that I've met and interacted with. But that doesn't mean it's not crappy business to be woefully behind. It's not professional.

 

If they offer enough money, people will flock to open positions. Every qualified applicant has their price. My guess is that the wage offered doesn't entice people for the reasons you stated above.

 

I can think of 5-10 people right now that would make perfect CGC graders the problem is you would need to pay them 100k starting to make them even think about stop selling comics or quit their day job now.

 

Like I said age demographic plays a big part as I doubt you would give up your job as a lawyer to be an entry level employee grader right?

 

I would rather have CGC behind then hire graders that are not qualified and hurt the hobby.

I don't purport to know what they pay. Clearly they aren't paying $100k to a new grader. What I'm saying is what they're paying isn't working to attract the right type/# of applicants, if they are trying to hire.

 

Mike that is my point usually people that can grade already make a ton of money in the first place.

 

I am telling you 22-27 is perfect, but guys that age range and already have a sound comic background do not just fall off trees.

200k and I'm there :acclaim:
You'd take $24k. Remember, no Manhattan cost of living. You'd probably come out ahead.
I wouldn't take that WITH a rent-free apartment :sumo:

Share this post


Link to post
Share on other sites
26,702 posts

took almost 4 months to get Ss photo's back. They only have to be put into an inner well :)

Share this post


Link to post
Share on other sites
13,821 posts
Time for my obligatory CGC running late post:

 

CGC East and CGC West facilities :idea:

 

East vs. West will never, ever work. It is always brought up but CGC will never do that. Look at how hard it is to get additional help let alone a new facility and staff.

 

I understand the difficulty with their current staffing and the specialty involved in terms of employing people. Another facility would indeed work and could be done within a year. I'm unfamiliar with automated services and have no idea what they would automate - help me out here, Joey.

 

Too bad they don't have a couple of folks committed solely to grading moderns.

 

Yeah, and there's no way a legit competitor would crop up any time soon. Too many have tried and failed miserably, clearly not understanding the depth of the work.

Share this post


Link to post
Share on other sites
816 posts

A viable competitor may well step up. It happened in the sports card trading industry where a deep pocketed competitor built in marketability went head to head with the giant PSA who at that time only graded 1-10 in whole numbers. Beckett introduced BGS with decimal point grading 0.5 - 10.0 and included sub-grades denoted on the encapsulation or free "graders notes" if you will. These were corners, surface, centering and I believe edges. These sub-grades were then added together with some formula to get your total grade. The collectors obviously loved this model. PSA then retooled somewhat offering decimal scores etc and they are still very viable but no longer the lion.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
47 47