James J Johnson Posted September 5, 2020 Share Posted September 5, 2020 2 hours ago, kav said: You can get someone on paypal chat fairly easily-wait time is abt 15 min. I did change my password several times during covid just to be cautious. Go to help-help center-contact us-message us Should be a breeze to straighten this all out once he gets paypal on the horn. I'll tell you what amounted to a frustrating experience. AMAZON. My Amazon account was somehow hacked an address added and merchandise ordered, paid for of course using my cc on file, sent to an address 1000 miles away. Spoke to a dozen different agents at Amazon, each call ended with their having "Straightened it out", only to find out within the next hour or two that it wasn't straightened out. At one point, I couldn't log into my account. The password was changed. Then, I was told that they couldn't help me because I couldn't log in to communicate and receive the proper links on their site. Three days of this, also trying to understand what people with very limited English language intelligibility were saying. The remedy? After three days of nonsense I called back the cc company and had them cancel the card and disputed all Amazon charges for any items ordered after a certain date (the ones the hacker ordered). I no longer buy on Amazon. The hacker still probably controls my account, but with a defunct cc associated to the account. jimjum12 and kav 2 Link to comment Share on other sites More sharing options...
alexgross.com Posted September 5, 2020 Share Posted September 5, 2020 14 minutes ago, James J Johnson said: Should be a breeze to straighten this all out once he gets paypal on the horn. I'll tell you what amounted to a frustrating experience. AMAZON. My Amazon account was somehow hacked an address added and merchandise ordered, paid for of course using my cc on file, sent to an address 1000 miles away. Spoke to a dozen different agents at Amazon, each call ended with their having "Straightened it out", only to find out within the next hour or two that it wasn't straightened out. At one point, I couldn't log into my account. The password was changed. Then, I was told that they couldn't help me because I couldn't log in to communicate and receive the proper links on their site. Three days of this, also trying to understand what people with very limited English language intelligibility were saying. The remedy? After three days of nonsense I called back the cc company and had them cancel the card and disputed all Amazon charges for any items ordered after a certain date (the ones the hacker ordered). I no longer buy on Amazon. The hacker still probably controls my account, but with a defunct cc associated to the account. that also sounds like a nightmare. i've always had good experiences with amazon customer service and they answer the phone at least. agreed that it's hard sometimes understanding the thick indian accents. but do you imagine it's so simple to get paypal on the phone? go ahead and try and let us know how that goes. this company has really gone into the toilet the last year or two. Link to comment Share on other sites More sharing options...
kav Posted September 5, 2020 Share Posted September 5, 2020 20 minutes ago, www.alexgross.com said: that also sounds like a nightmare. i've always had good experiences with amazon customer service and they answer the phone at least. agreed that it's hard sometimes understanding the thick indian accents. but do you imagine it's so simple to get paypal on the phone? go ahead and try and let us know how that goes. this company has really gone into the toilet the last year or two. I could get em onthe phone easily before covid. Link to comment Share on other sites More sharing options...
skypinkblu Posted September 5, 2020 Share Posted September 5, 2020 1 minute ago, kav said: I could get em onthe phone easily before covid. I could, too...I've found that I can't get anyone on the phone since the shutdowns. When I do,they are working from home and not connected to the people who really know most of the answers. I'm not sure I blame them, it's a hard time for all of us, but with banking, you need another level of care. It's not like you are trying to call Lord and Taylor's about a missing package. I'm going to miss that store...not that I've gone there often lately, but it was around forever. Larryw7 and kav 2 Link to comment Share on other sites More sharing options...
kav Posted September 5, 2020 Share Posted September 5, 2020 1 minute ago, skypinkblu said: I could, too...I've found that I can't get anyone on the phone since the shutdowns. When I do,they are working from home and not connected to the people who really know most of the answers. I'm not sure I blame them, it's a hard time for all of us, but with banking, you need another level of care. It's not like you are trying to call Lord and Taylor's about a missing package. I'm going to miss that store...not that I've gone there often lately, but it was around forever. there should be a number where if you have been hacked you reach someone immediately-I mean come on now. Link to comment Share on other sites More sharing options...
skypinkblu Posted September 5, 2020 Share Posted September 5, 2020 54 minutes ago, kav said: there should be a number where if you have been hacked you reach someone immediately-I mean come on now. Yes, but everyone will use it to try to get through and it won't be much use. Link to comment Share on other sites More sharing options...
kav Posted September 5, 2020 Share Posted September 5, 2020 Just now, skypinkblu said: Yes, but everyone will use it to try to get through and it won't be much use. I mean they can hang up quickly. "Sir this line is only for hacks. Your account has been suspended for 3 days". Link to comment Share on other sites More sharing options...
kav Posted September 5, 2020 Share Posted September 5, 2020 STRIKE! Link to comment Share on other sites More sharing options...
kav Posted September 5, 2020 Share Posted September 5, 2020 On their site: "This phone # is only for members who have been hacked and need immediate attention. If you call for any other reason we will suspend your account. We need to keep this line open-just imagine you were the one hacked-would you want a bunch of numbskulls cluttering the line with "Some seller was rude to me!"? Link to comment Share on other sites More sharing options...
James J Johnson Posted September 6, 2020 Share Posted September 6, 2020 1 hour ago, www.alexgross.com said: that also sounds like a nightmare. i've always had good experiences with amazon customer service and they answer the phone at least. agreed that it's hard sometimes understanding the thick indian accents. but do you imagine it's so simple to get paypal on the phone? go ahead and try and let us know how that goes. this company has really gone into the toilet the last year or two. Once I reached a live agent at paypal, the small issue I had was not only rectified, but most importantly, it stayed rectified. Trying to fix the hacked account issue took a dozen calls to live Amazon agents, and any fixes they effected didn't stay fixed. kav 1 Link to comment Share on other sites More sharing options...
alexgross.com Posted September 6, 2020 Share Posted September 6, 2020 1 hour ago, James J Johnson said: Once I reached a live agent at paypal, the small issue I had was not only rectified, but most importantly, it stayed rectified. Trying to fix the hacked account issue took a dozen calls to live Amazon agents, and any fixes they effected didn't stay fixed. when i tried to reach a live agent last week the recording essentially said 'sorry, we're not taking calls. goodbye!' and disconnected me. wondering how you got someone. Beige 1 Link to comment Share on other sites More sharing options...
Joosh Posted September 6, 2020 Share Posted September 6, 2020 My wife's Paypal account was hacked just as described. Fortunately she noticed soon enough, changed language back to english, and put the $1K right back into the bank account. Had enough in account at the time to avoid overdraft, thankfully. Changed password and activated 2 part verification. So far so good. I’ve checked mine a couple times and still undefiled. Link to comment Share on other sites More sharing options...
kav Posted September 6, 2020 Share Posted September 6, 2020 Paypal-little tip for you-someone goes to change language say NOPE-send email to original email on file (extra NOPE if email recently changed) and ask hey dude are you tryin to change language? And/or CALL THEM you dolts. This is a super no braner. Link to comment Share on other sites More sharing options...
kav Posted September 6, 2020 Share Posted September 6, 2020 damn I got double greggy'd. Link to comment Share on other sites More sharing options...
kav Posted September 6, 2020 Share Posted September 6, 2020 dammit Link to comment Share on other sites More sharing options...
kav Posted September 6, 2020 Share Posted September 6, 2020 Link to comment Share on other sites More sharing options...
Beige Posted September 6, 2020 Share Posted September 6, 2020 4 hours ago, kav said: I could get em onthe phone easily before covid. You can't now. They are a bloody disgrace. Bought some comics (not ebay) that were trashed, opened claim - no response from paypal. Been under review for weeks - cannot get them via phone, do not answer emails, do not have live chat currently. I've removed all funds just to be on the safe side. Something seriously wrong at paypal. kav 1 Link to comment Share on other sites More sharing options...
James J Johnson Posted September 6, 2020 Share Posted September 6, 2020 2 hours ago, www.alexgross.com said: when i tried to reach a live agent last week the recording essentially said 'sorry, we're not taking calls. goodbye!' and disconnected me. wondering how you got someone. Mind control Their brains are my puppets. alexgross.com 1 Link to comment Share on other sites More sharing options...
James J Johnson Posted September 6, 2020 Share Posted September 6, 2020 2 hours ago, Joosh said: still undefiled. Link to comment Share on other sites More sharing options...
telerites Posted September 6, 2020 Share Posted September 6, 2020 14 hours ago, James J Johnson said: Should be a breeze to straighten this all out once he gets paypal on the horn. I'll tell you what amounted to a frustrating experience. AMAZON. My Amazon account was somehow hacked an address added and merchandise ordered, paid for of course using my cc on file, sent to an address 1000 miles away. Spoke to a dozen different agents at Amazon, each call ended with their having "Straightened it out", only to find out within the next hour or two that it wasn't straightened out. At one point, I couldn't log into my account. The password was changed. Then, I was told that they couldn't help me because I couldn't log in to communicate and receive the proper links on their site. Three days of this, also trying to understand what people with very limited English language intelligibility were saying. The remedy? After three days of nonsense I called back the cc company and had them cancel the card and disputed all Amazon charges for any items ordered after a certain date (the ones the hacker ordered). I no longer buy on Amazon. The hacker still probably controls my account, but with a defunct cc associated to the account. This is uncanny. I had the identical think happen with walmart.com. Replace amazon in your travail with walmart.com. Walmart was pathetically unhelpful and have not ordered from them again. Link to comment Share on other sites More sharing options...
