eBay - Unanswered question annoyed
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17 posts in this topic

6,678 posts

It never goes away.

I already answered their question but it is still there. I checked it again. Nothing is there. I still see Unanswered Question. It won't go away until the item is sold.

How can I get rid of it?  It really annoys me.

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41 minutes ago, JollyComics said:

It never goes away.

I already answered their question but it is still there. I checked it again. Nothing is there. I still see Unanswered Question. It won't go away until the item is sold.

How can I get rid of it?  It really annoys me.

Have you tried deleting the question from your messages inbox?

del.PNG.932f0dc2aefad0f974361b1ca5b7dc79.PNG

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I know... if they reply "thank you" after you answer them, eBay counts it as an unanswered question.  I just shrug at that point.  That is on eBay, not me. 

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21 minutes ago, Buzzetta said:

I know... if they reply "thank you" after you answer them, eBay counts it as an unanswered question.  I just shrug at that point.  That is on eBay, not me. 

I'm always tempted to reply with something that's unlikely to prompt another response.

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Posted (edited)

"mark as answered" under "more actions" on the right

 

Edited by Bird

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Posted (edited)
1 hour ago, Get Marwood & I said:

Have you tried deleting the question from your messages inbox?

del.PNG.932f0dc2aefad0f974361b1ca5b7dc79.PNG

Done that.

994419100_ScreenShot2019-05-19at12_11_43PM.png.011251247abedc722f5a915a4db276fb.png

It's still there after deleting two messages.

305691217_ScreenShot2019-05-19at12_12_11PM.png.9484b38ad34058b691c783ff12d7156a.png

It still annoys me.   Now, it disappeared. Thanks to Bird for advising me to change it to mark as answered under More Actions on the right.

Edited by JollyComics

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25 minutes ago, Bird said:

"mark as answered" under "more actions" on the right

 

It works.....

1395498468_ScreenShot2019-05-19at12_11_43PM.png.2cf2952e5a5ccf01582d591c28611a4e.png

However, it is still there after I clicked that link few times. It won't go away.

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1 hour ago, Buzzetta said:

I know... if they reply "thank you" after you answer them, eBay counts it as an unanswered question.  I just shrug at that point.  That is on eBay, not me. 

Even Thanks?  I never thought it will occur me.

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If you can access this page (from the pulldown menu "selling" under "My eBay" and then go to active listings):

 

1922320603_eBayunansweredquestion.png.e372dac88ae8ab0745efe11074199150.png

Try to pull down menu:

1721260549_eBayunansweredquestion2.png.6f42b498a2ede8b596b02c97a034674f.png

And click "mark as answered"...see if that works.

 

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Just now, JollyComics said:

Even Thanks?  I never thought it will occur me.

Any response, yeah.

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10 minutes ago, RockMyAmadeus said:

If you can access this page (from the pulldown menu "selling" under "My eBay" and then go to active listings):

 

1922320603_eBayunansweredquestion.png.e372dac88ae8ab0745efe11074199150.png

Try to pull down menu:

1721260549_eBayunansweredquestion2.png.6f42b498a2ede8b596b02c97a034674f.png

And click "mark as answered"...see if that works.

 

Bird beat you.

10 minutes ago, RockMyAmadeus said:

Any response, yeah.

What a pain in b.....t!

41 minutes ago, Readcomix said:

As a buyer, it would never occur to me that a simple courtesy of thank you could cause a seller a headache. 

It already gave me the headache.

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1 minute ago, JollyComics said:
6 minutes ago, RockMyAmadeus said:

Any response, yeah.

What a pain in b.....t!

You can still write out "butt" here.

I think.

hm

For now...

;)

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:whatthe:  Mods notified!  

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