CGC Announces Major Improvements to Return Shipping and Insurance Services

Certified Guaranty Company® (CGC®) is pleased to announce several major improvements to its return shipping and insurance services. With the updates, many return shipments will arrive faster and at a lower cost to submitters, and international return shipments sent via FedEx will now be insured for up to $50,000 per package. The changes apply to return shipments from CGC’s Sarasota, Florida, headquarters, and will be effective for orders submitted starting July 5, 2022.

Return shipping via FedEx

With the updates, CGC will generally ship completed submissions to US addresses via FedEx with insurance coverage of up to $100,000 per package procured by CGC. The FedEx shipping method used will be based on the submitter’s declared values, with significant savings in many cases when compared to today’s rates.

New CGC domestic return shipping rates, effective July 5, 2022:

For completed submissions being returned to an international address, CGC will generally ship via FedEx, with insurance coverage of up to $50,000 per package procured by CGC. This is an important improvement for international submitters because CGC previously did not procure insurance for shipments back to international addresses. Even with the addition of insurance coverage, CGC’s international shipping rates have actually gone down, another benefit for submitters.

Return shipping via USPS Mail

For completed submissions being delivered to a US PO Box, CGC will generally ship via USPS Mail with insurance coverage of up to $100,000 per package procured by CGC. USPS Mail will generally be slower than FedEx, however. CGC is not responsible for the speed of shipping services. The rates for shipping via USPS Mail are the same as shipping via FedEx.

Shipping on one’s own account

Submitters wishing to use their own FedEx, UPS or USPS Express Mail account may still do so, as long as a completed Certified Collectibles Group® (CCG®) Shipping Information Form is on file. Please note that shipments on the submitter’s own account are not insured by CGC. To access the updated Shipping Information Form, click here.

Why FedEx?

CGC has found FedEx to be the fastest and most reliable service for return shipping, and using primarily one shipping service will greatly streamline the return shipping process, as well as provide CGC with a greater ability to negotiate better prices on behalf of its submitters. Collectors and dealers will benefit from getting submissions back more quickly, often at lower prices than before, with reliable insurance coverage.

The CGC Online Submission Form will be updated with the new return shipping options on July 5, 2022.

For questions about CGC’s return shipping updates, please contact CGC Customer Service at Service@CGCcomics.com or 877-NM-COMIC.

Note: Additional charges may apply for extended or remote service areas, heavier packages, added items, etc. Please contact Customer Service if you are shipping collectibles valued over $100,000 per package to a US address or over $50,000 per package to an international address.